Top Senior Level Account Manager (AM) Jobs in Wilmington, NC

The Senior Technical Account Manager at NICE is responsible for managing relationships with key customers, ensuring their success with CXone products and services. Tasks include resolving complex issues, providing excellent customer service, mentoring other TAMs, and collaborating with various teams to enhance customer experiences. Frequent customer interaction occurs through various communication channels, and travel is required due to the high-profile nature of the accounts.

Manage relationships and business opportunities with the National Geospatial Intelligence Agency and National Reconnaissance Office. Responsibilities include identifying and closing sales opportunities, expanding market presence, and collaborating with sales engineers to provide solutions and maintain pipeline reporting.

As a Technical Account Manager at Plaid, you will serve as a technical expert for strategic customers in the Fintech segment, providing guidance on Plaid's offerings and ensuring customer success. You'll manage customer relationships, develop technical strategies, and advocate for innovative solutions while collaborating with cross-functional teams.