The Client Manager – Global Client Group is a highly visible, strategic role managing relationships with some of American Express’ largest and most sophisticated global clients. You will own and grow a portfolio of multinational enterprises, serving as a trusted advisor to senior stakeholders across Procurement, Finance, Treasury, and the C-suite.
The role combines strategic client leadership, commercial growth, and operational execution—focused on expanding T&E and B2B payment solutions while delivering differentiated client value.
ResponsibilitiesStrategic Client Leadership & Growth
- Own retention, profitability, and growth across a portfolio of global enterprise clients
- Develop and execute account strategies that expand share of wallet across T&E, B2B, and emerging payment solutions
Align Amex capabilities to client priorities including payments modernization, working capital, and digital transformation
Executive Relationship Management
- Build relationships with senior client leaders including CPOs, CFOs and Treasurers
- Serve as a strategic advisor on payment innovation and optimization
Lead complex client engagements, negotiations, renewals, and global change initiatives
Global Account Execution
- Drive coordinated global account plans and pipeline growth across regions and business units
- Lead cross-functional teams across product, risk, legal, operations, and servicing to deliver seamless client outcomes
- Execute complex regulatory, operational, and commercial initiatives globally
Minimum Qualifications
- Significant experience managing large global clients in commercial payments or financial services
- Proven success driving growth through strategic, consultative selling
- Experience engaging executive stakeholders and leading complex negotiations/RFPs
- Strong understanding of Commercial Card T&E and/or B2B payment ecosystems
- Strong program management skills with the ability to plan, coordinate, and deliver complex initiatives on time
- Comfort in fast-paced, ambiguous environments by adapting quickly to evolving priorities, business needs, and stakeholder dynamics
- Ability to influence across a highly matrixed global organization
- Exceptional communication, analytical, and financial acumen
Preferred Qualifications
- 8+ years in Commercial Card T&E or B2B payments
- Knowledge of P2P, ERP integrations, supplier payments, and working capital solutions
- Experience managing global programs across multiple regions and regulatory environments
- Strong understanding of the commercial payments and fintech landscape
What sets this role apart
- Ownership of relationships with leading global enterprises
- Combination of strategic relationship management and revenue growth
- Opportunity to shape enterprise payment strategies at global scale
- High visibility with senior leaders internally and externally
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Significant experience managing large global clients in commercial payments or financial services
- Proven success driving growth through strategic, consultative selling
- Experience engaging executive stakeholders and leading complex negotiations/RFPs
- Strong understanding of Commercial Card T&E and/or B2B payment ecosystems
- Strong program management skills with the ability to plan, coordinate, and deliver complex initiatives on time
- Ability to influence across a highly matrixed global organization
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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