Top Customer Success Jobs in Wilmington, NC

The Claims Adjuster will manage workers' compensation medical only claims, ensuring compliance and delivering quality customer service while maintaining regulatory standards.

Manage a team of Strategic Service consultants, focusing on social media strategy and client engagement for enterprise customers. Oversee delivery excellence, coach team members, and collaborate across departments to improve service delivery.

The Billing and Medical Coding Specialist ensures accurate medical billing and coding based on provider documentation, supporting compliance and performance metrics.

The Demo Consultant facilitates pre-sales through product demonstrations, collaborates with teams to enhance demo assets, ensures alignment with business priorities, and addresses demo-related inquiries.

The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.

The Associate Business Consultant drives client enablement of the Quantum Metric platform, ensuring customers achieve business value through tailored training and insights from data analysis.

Lead strategic growth initiatives for DealShield, enhancing engagement with partner auctions and driving product adoption. Build relationships, ensure customer satisfaction, minimize churn, and represent the company effectively.

Level Access is looking for individuals interested in future opportunities within their Accessibility Services team. Candidates are encouraged to submit resumes for potential roles in creating accessible digital systems for people with disabilities.

As a Sales Engineer at mabl, you'll guide users through product implementation, resolve technical issues during sales, and educate users on best practices.

The role involves leading social support teams, managing crisis responses, developing support policies, and improving customer experiences through effective public messaging.