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Top Customer Success Jobs in Wilmington, NC

YesterdaySaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills: Cloud Security ToolsDastQualysSastScaTenableVeracode
YesterdaySaved
Remote
Wilmington, NC
85K-125K Annually
Mid level
85K-125K Annually
Mid level
Software
As a Customer Success Manager at Limble, you will drive customer adoption, manage onboarding, and enhance customer experiences through strategic guidance and training.
Top Skills: ExcelPowerPointSaaS
YesterdaySaved
Remote or Hybrid
Wilmington, NC
50K-66K Annually
Mid level
50K-66K Annually
Mid level
Cloud • HR Tech • Productivity • Software
As a Customer Success Consultant, you'll address critical customer challenges, customize solutions, manage engagements, and advocate for customer needs within the company.
Top Skills: Bullhorn
YesterdaySaved
Easy Apply
Remote or Hybrid
Wilmington, NC
Easy Apply
167K-170K Annually
Senior level
167K-170K Annually
Senior level
Artificial Intelligence • Software
The Enterprise CSM at Gong serves as a strategic advisor to revenue leaders, focusing on customer engagement, product adoption, and achieving business outcomes through effective account management and collaboration with internal teams.
YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Marketing Tech • Real Estate • Software
The Customer Success Manager will train clients on Audience Intelligence solutions, manage renewals, and promote customer engagement and retention.
Top Skills: ChurnzeroCrmsGainsightHubspotMeta Business ManagerSalesforceSocial ListeningVitally
YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Artificial Intelligence • Software • Cybersecurity
The Customer Success Manager at TENEX will drive customer engagement and satisfaction, ensuring clients maximize the value of the MDR platform, while maintaining strong relationships and conducting regular reviews.
Top Skills: Ai-Driven SolutionsCybersecurityEdrGoogle SecopsMdrSaaSSIEMSoar
Reposted YesterdaySaved
Remote
Wilmington, NC
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Wilmington, NC
Easy Apply
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Wilmington, NC
55K-70K Annually
Junior
55K-70K Annually
Junior
Artificial Intelligence • Big Data • Other • Software • Biotech
As a Customer Success Manager, support customer success from onboarding to renewal, promote platform adoption, and ensure customer satisfaction.
Top Skills: Crm ToolsGainsightHubspotSalesforce
Reposted YesterdaySaved
Remote
Wilmington, NC
78K-120K Annually
Senior level
78K-120K Annually
Senior level
Healthtech • Information Technology
The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted YesterdaySaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
225K-300K Annually
Expert/Leader
225K-300K Annually
Expert/Leader
Information Technology • Security
The Vice President of Customer Success will lead customer support and success initiatives, focusing on customer satisfaction, retention, and growth while managing a team and strategic account relationships.
Top Skills: Saas Technology
Reposted YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Marketing Tech • Real Estate • Software
The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.
Top Skills: Analytics ToolsChurnzeroCrmsMicrosoft SuiteSalesforce
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Reposted YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills: AINlpSaaS
Reposted YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.
Top Skills: APIsJavaScriptPython
Reposted YesterdaySaved
Easy Apply
In-Office or Remote
Wilmington, NC
Easy Apply
183K-212K Annually
Senior level
183K-212K Annually
Senior level
Software
The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.
Top Skills: AWSConfluenceExcelGoogle AppsJIRAMS OfficePowerPointSalesforceSlack
Reposted YesterdaySaved
Easy Apply
Remote
Wilmington, NC
Easy Apply
Senior level
Senior level
Information Technology
As the Enterprise Client Success Manager, you will enhance client relationships, drive commercial conversations, manage ESG topics, and lead projects to improve client processes.
Reposted YesterdaySaved
Remote
Wilmington, NC
Junior
Junior
Information Technology • Software
The Customer Success Manager will assist customers in leveraging Routeware’s software and hardware solutions for waste management, ensuring their success and subscription renewals.
Top Skills: Data AnalysisDigital CommunicationFleet Management SoftwareSaaS
Reposted YesterdaySaved
In-Office or Remote
Wilmington, NC
Junior
Junior
Information Technology • Analytics
Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.
Top Skills: Google AdsPpcSaaSSem
Reposted YesterdaySaved
Remote
Wilmington, NC
65K-80K Annually
Junior
65K-80K Annually
Junior
Information Technology • Consulting
The Client Success Manager coordinates client communications and manages client relationships, utilizing Google Analytics to track campaign performance and ensuring client retention through exceptional service.
Top Skills: Content Management SystemsGoogle AnalyticsWordpress
Reposted YesterdaySaved
Remote
Wilmington, NC
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.
Top Skills: CpqErpHubspotIntercom
Reposted YesterdaySaved
Remote
Wilmington, NC
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted YesterdaySaved
Remote
Wilmington, NC
135K-158K Annually
Senior level
135K-158K Annually
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted YesterdaySaved
Remote
Wilmington, NC
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.
Top Skills: BlockchainEthereumTechnical Project Management
Reposted YesterdaySaved
In-Office or Remote
Wilmington, NC
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted YesterdaySaved
Remote
Wilmington, NC
52K-65K Annually
Junior
52K-65K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Customer Success Analyst will onboard and manage low-ARR accounts, ensuring successful adoption of H1 solutions and building client relationships.
Top Skills: Google SuiteMicrosoft
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