Top Sales Jobs

The Senior Manager of Account Escalations will lead the Account Escalation Management Team, ensuring customer satisfaction during escalations. Responsibilities include team leadership, performance alignment with company goals, cross-functional communication, and driving innovation in the escalation process. The role requires the ability to work outside normal hours as needed and involves managing complex customer situations and collaboration with stakeholders.

As a Support Account Manager at ServiceNow, you will deliver top-notch customer service, act as a point of contact for support-related activities, drive cross-functional teams for issue resolution, and facilitate customer communication. You will also oversee performance against SLAs and advocate for continuous improvement in customer environments.

As a Senior State Government Solution Sales Executive for ServiceNow, you will drive the success of security products in Western US State Government Agencies. Responsibilities include communicating the security value proposition, mentoring peers, collaborating with sales teams, and presenting solutions to customers. You will work closely with Account Executives and Solution Consultants to achieve sales goals and become a trusted advisor within the security community.