Top Remote Jobs in Wilmington, NC

Provides administrative and operational support to Account Managers and Enrollment teams. Maintains client account, eligibility, billing, invoice, ID card, and implementation information; responds to client and internal inquiries; coordinates issue resolution; audits records; manages SharePoint and Monday.com data; supports onboarding communications and marketing materials. Requires accuracy, confidentiality, HIPAA compliance, strong communication, multitasking, and customer service skills in a fully remote environment.

Lead and scale the outbound BDR function by coaching the team, building prospecting playbooks, standardizing processes and tooling, partnering with Account Executives on territory planning, and owning pipeline metrics. The role also requires hands-on outreach and offers an opportunity to build a foundational go-to-market function at a growing AI company.

Own large, complex health plan accounts and serve as the primary customer success contact. Build executive-level relationships, manage escalations, coordinate with Engineering, Product, and internal teams, and drive issue resolution. Improve customer satisfaction, retention, and account outcomes while identifying opportunities to expand value and protect recurring revenue.

Lead product design vision and strategy while remaining hands-on across UX and UI work. Define information architecture, user journeys, wireframes, interactions, and scalable design systems for native apps, websites, and internal tools. Manage and mentor designers, collaborate with strategy, production, development, and senior clients, and guide projects from definition through launch. Use AI tools, rapid prototyping, and agile practices to create user-focused digital products.

Manages large-scale contact center operations, including Team Leaders and frontline teams. Oversees KPIs, service delivery, workforce planning, quality, training, performance, staffing, and process improvement. Leads employee development, engagement, retention, and succession planning while managing client relationships, stakeholder communications, business reviews, and contractual service requirements.

Coordinates creative marketing projects from intake through delivery, managing proofing cycles, schedules, approvals, documentation, workflows, personnel assignments, resource allocation, dashboards, and stakeholder communication. The role monitors deadlines, resolves scope issues, escalates risks, and supports high-volume creative production in a regulated environment using Workfront.

Own US higher-education partner accounts from onboarding through renewal. Drive product adoption through training, data-informed action plans, relationship building, renewals, expansions, and risk management. Represent the company at campuses and conferences, provide product feedback, and maintain accurate HubSpot forecasts. The role is fully remote, based in the Eastern or Central US, with travel up to 20%.

Deliver Oracle EBS Financials solutions across the full project lifecycle, including workshops, solution definition, configuration, documentation, integrations, data migration, and reporting support. Lead financial workstreams and teams, manage stakeholders, support presales and change management, resolve Oracle Support issues, and collaborate with technical teams, architects, and project managers to deliver high-quality business outcomes.

Leads instrumentation and controls engineering for large, multidisciplinary energy projects, including design reviews, specifications, control logic, alarm management, DCS/SIS integration, and vendor coordination. Supports FAT, PSAT, PSSR, commissioning, startup, and technical documentation. Requires extensive experience in refining, petrochemical, and related energy facilities, strong knowledge of instrumentation measurements and process control systems, and the ability to lead projects exceeding $150 million in total installed cost.

Provides administrative support for HR staff services and employee lifecycle processes across four locations. Improves office procedures, contributes to organizational efficiency, publishes HR services information, and handles high-volume HR help desk requests. Requires strong Microsoft Office and SharePoint skills, experience with HR systems such as Oracle EBS and Taleo, excellent communication and organization, and a flexible, service-oriented approach.