Top Remote Jobs in Rochester, NY

Develop and support Guidewire insurance solutions for clients in India. The role focuses on Guidewire PolicyCenter, InsuranceNow, and Guidewire Rating, and requires at least eight years of relevant experience. This is a full-time remote consulting position.

Develop and enhance Salesforce and related technology systems by analyzing business requirements, designing solutions, automating processes, and supporting implementation and maintenance. The role collaborates with internal teams, manages technical projects and vendors, supports integrations and databases, troubleshoots systems, prepares documentation, and translates technical information for nontechnical stakeholders. It is remote with occasional travel and may require work outside normal hours.

Lead quality engineering and test automation across 20+ microservices and four product teams. Define unified testing strategies, standards, frameworks, quality gates, and reporting. Build and maintain Java-based API, UI, integration, regression, performance, and end-to-end automation using tools including Rest Assured, Playwright, and CI/CD platforms. Validate backend data with SQL and NoSQL, coordinate test environments, and evaluate AI-driven testing, intelligent test selection, self-healing automation, and defect prediction.

Own renewals, retention, account expansion, QBRs, and relationship development across a B2B SaaS customer portfolio. Monitor account health, identify growth opportunities, manage ownership changes, administer platform accounts, resolve support requests, and coordinate with Sales, Operations, Product, and Engineering. The role also communicates project updates, gathers customer feedback, and ensures clients achieve measurable value from the platform.

Manages Biossance retail sales across Southern California by executing sales strategies, supporting Sephora locations, educating beauty advisors, leading events, managing freelance teams, overseeing budgets, and developing retail partnerships. The role also supervises an account coordinator, monitors performance, prepares sales reporting, and travels regularly throughout the assigned territory.

Advises enterprise contact center customers on change management for technology implementations, process improvements, and AI-enabled capabilities. Leads workshops, develops PROSCI-aligned change plans, guides stakeholder engagement and communications, supports adoption and reinforcement, and coaches leaders and frontline teams through behavioral and workflow changes. Collaborates with business and application consultants to align change activities with transformation milestones and success criteria.

Leads the enterprise Data Science and AI vision, strategy, roadmap, and global organization. Oversees production-grade machine learning, Generative AI, Agentic AI, predictive modeling, AI governance, deployment, monitoring, cost optimization, and responsible AI. Partners with executive, product, engineering, commercial, legal, operations, and customer success stakeholders to deliver scalable AI products, automation, improved customer outcomes, and measurable business value.

Consults with colleges and universities on Ellucian Colleague Finance implementations, optimization, upgrades, troubleshooting, and process improvement. Advises finance leaders, analyzes financial workflows, leads training and discovery sessions, develops documentation, improves reporting and data integrity, and supports technology modernization initiatives. The role requires deep higher-education finance expertise, strong Colleague Finance knowledge, client-facing consulting skills, and periodic travel.

Owns marketing operations strategy, systems, workflows, campaign governance, lead management, reporting, and sales handoffs. Partners with marketing, sales operations, and revenue systems teams to improve funnel visibility, data quality, automation, scalability, and business impact. Evaluates marketing technologies and AI capabilities, recommends process improvements, and supports adoption and continuous optimization of the marketing technology stack.

Leads complex consulting engagements, executive client relationships, delivery strategy, account expansion, net-new business development, proposals, pricing, and engagement economics. Drives solution and intellectual property development, internal process improvement, and people leadership while supporting firm growth. The role is remote in the U.S. and requires up to 70% travel.