Top Remote Customer Success Jobs in Richmond, VA

The Client Success Manager ensures client satisfaction and retention for high-value health system clients, managing post-sales processes, analyzing data, and enhancing relationships with stakeholders.

The Customer Success Manager will drive onboarding, retention, expansion, and strategic engagement to maximize customer value and improve experience.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.

The Strategic Customer Success Manager ensures enterprise clients successfully adopt and leverage a cloud-native software platform, driving user engagement and satisfaction through change management and customer advocacy.

The Customer Success Manager will assist customers in leveraging Routeware’s software and hardware solutions for waste management, ensuring their success and subscription renewals.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Client Success Manager coordinates client communications and manages client relationships, utilizing Google Analytics to track campaign performance and ensuring client retention through exceptional service.

The Senior Customer Success Manager will guide enterprise customers in implementing Parspec's platform, ensuring adoption and driving retention and growth. Responsibilities include managing executive relationships, facilitating onboarding and training, and integrating customer feedback into product development while developing best practices for the CSM team.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.

Manage relationships with enterprise partners, ensure technical integration, provide customer support, and advocate for client needs while developing processes and tracking success metrics.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Customer Success Analyst will onboard and manage low-ARR accounts, ensuring successful adoption of H1 solutions and building client relationships.

The Client Success Manager oversees enterprise accounts, ensuring client satisfaction and success through onboarding, renewals, and upselling opportunities. They collaborate across teams and manage client relationships to drive growth and retention.

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

Lead the customer success management team, drive customer engagement and satisfaction, and develop strategies for client growth and retention.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

As a Customer Success Analyst, manage low-ARR accounts, onboard clients, analyze metrics, and prepare reports to ensure customer success.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.

The Director of Customer Success will develop client relationships, manage a portfolio of health system clients, and drive product expansion while ensuring a positive experience with the SmarterDx platform.

The Customer Success Manager will enhance customer experience, drive adoption of products, manage relationships, recover at-risk accounts, and support renewals and expansion opportunities through effective communication and collaboration.