Top Remote Customer Success Jobs in Richmond, VA

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

The Customer Success Manager will collaborate with customers and internal teams to enhance lending processes, drive success metrics, and build strong customer relationships to unlock value from Blend's platform.

The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.

As a Manager of Strategic Customer Success, you will lead a team of Customer Success Managers, enhancing customer retention and expansion while fostering a culture of performance and growth through effective coaching and strategic planning.

The Technical Customer Success Manager will drive customer adoption, educate clients on the platform, troubleshoot technical issues, and build frameworks for scalable growth while ensuring a strong partnership with fintechs and enterprises.

As the Customer Success Lead, you'll manage enterprise accounts, driving adoption, ensuring account health, and facilitating onboarding and expansion for high-volume law firms.

As a Customer Success Lead at Codes Health, you will manage a portfolio of law firms, ensuring successful onboarding and customer growth while balancing scale and personalization in interactions.

The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.

The Customer Success Manager at Instructure will manage a portfolio of HiEd accounts, ensuring customer satisfaction, retention, and growth through relationship building and strategic engagement.

The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.

Manage strategic customer accounts, ensuring value from Vertex tax solutions. Collaborate across functions to drive adoption, resolve issues, and influence product strategy.

As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.

The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.

The Enablement Manager will enhance execution across Sales and Customer Success teams, focusing on improving performance metrics, implementing structured enablement programs, and aligning strategy with field execution.

The Client Success Manager will enhance customer outcomes, retention, and growth by managing key accounts, providing strategic guidance, and fostering long-term relationships.

The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.

The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.

As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.

As an Enterprise Customer Success Manager, you'll manage key customer accounts, ensure product success, build relationships, and advocate for customers' needs.

The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The role involves managing a portfolio of client accounts, ensuring their success, leading renewals, facilitating adoption, and collaborating with Strategic Account Managers. Responsibilities include maintaining technical understanding, managing support tickets, and mentoring peers while continuously improving processes.