Top Remote Customer Success Jobs in Richmond, VA

The Customer Success Manager will cultivate relationships with clients, ensuring they derive maximum value from Vectra's AI-driven cybersecurity solutions while driving customer satisfaction and expansion opportunities.

As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.

As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.

The Executive Customer Success Manager drives adoption and delivers business outcomes for enterprise customers, collaborating with C-level executives and cross-functional teams to ensure customer satisfaction and growth.

As a Customer Success Manager, you'll manage customer onboarding, provide ongoing support, and collaborate with various teams. Your role involves understanding customer needs, helping them achieve messaging goals, and ensuring successful contract renewals.

The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.

Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.

The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.

Drive customer adoption and satisfaction for LiveKit's platform, acting as a trusted partner to clients while collaborating with Account Executives to surface upsell opportunities.

The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.

Lead global customer support and success initiatives, executing strategies for retention and loyalty while managing over 100 team members and optimizing customer experience across products.

The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.

Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.

The Customer Success Director manages customer relationships, drives adoption of Fairmarkit solutions, and achieves renewal and growth targets for their accounts, requiring strong customer management and business skills.

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

The Consultant, Customer Success will drive implementation and adoption of People.ai solutions, engaging with clients to ensure successful outcomes and build lasting relationships across teams.

The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.

Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.

As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.