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Top Remote Customer Success Jobs in Richmond, VA
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Artificial Intelligence • Machine Learning • Renewable Energy
The Customer Success Engineer will serve as the main contact for B2B customers, addressing technical inquiries, resolving support tickets, and collaborating with teams to improve the Artemis platform.
Top Skills:
BashCloudwatchJavaScriptJIRANext.JsNode.jsPosthogPostmanPythonReactSQLTypescriptZendesk
Artificial Intelligence • Healthtech • Machine Learning
Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.
Top Skills:
AIB2B SaasEhr Integration
eCommerce • Software
As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.
Top Skills:
Data AnalysisEcommerceMarketing StrategySaaS
Edtech
As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.
Top Skills:
ExcelSaaS
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Security • Software
The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.
Top Skills:
AgileAi SecurityCi/Cd PipelinesDevsecopsMisconfiguration DetectionPen-TestingSastScaScmsScrumSdlcSecrets DetectionSecure Supply ChainThreat ModelingWaterfall
Information Technology • Security • Cybersecurity
The Customer Success Specialist will drive customer outcomes and renewals, enhance customer experience, and ensure value realization through digital engagement and collaboration across teams.
Top Skills:
GainsightGoogle SuiteSalesforceTableauZendesk
Digital Media
The Account Manager II, Client Success acts as a key contact for clients, focusing on account growth, understanding client needs, and providing strategic support to exceed revenue targets.
Top Skills:
Crm ToolsMS OfficeSalesforce
Edtech
The Director of Customer Success will lead the strategy and operations for customer support, focusing on engagement and retention across educational accounts, while managing a team to scale initiatives and optimize workflows.
Top Skills:
ChurnzeroGainsightHubspotSalesforceTotango
Software
The Director of Customer Success leads strategy and innovation to enhance customer engagement and retention across North America, managing a high-performing team and optimizing success programs using data-informed practices.
Top Skills:
ChurnzeroGainsightHubspotSalesforceTotango
Software
The Senior Customer Success Manager will manage enterprise-level accounts, act as a trusted advisor, drive customer adoption, and ensure retention of Platform Science solutions.
Top Skills:
Salesforce
New
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Artificial Intelligence • Healthtech • Machine Learning
The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.
Top Skills:
Ehr IntegrationSaaS
Blockchain • Cryptocurrency
The Customer Success Manager will support customers from onboarding to long-term success, working closely with tech teams and ensuring customer satisfaction.
Top Skills:
APIsBlockchain TechnologyCRMCustomer Engagement ToolsProject Management ToolsWeb3
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager fosters relationships with enterprise customers, ensuring successful solution adoption, driving value realization, and providing account management support while collaborating with stakeholders.
Top Skills:
Industrial Iot SoftwareProject Management Software
3 Days AgoSaved
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Healthtech
The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.
Top Skills:
MS OfficeSalesforceSharepoint
Healthtech • Social Impact
The Senior Director will lead Virta's partnerships with health plans and PBMs, managing a team to drive customer satisfaction and identify growth opportunities while ensuring enterprise-level results for members' health.
Productivity • Software
As a Customer Success Manager, you'll own customer relationships, ensuring activation, adoption, retention, and growth for a portfolio of mid-market accounts while collaborating cross-functionally.
Top Skills:
HubspotSlackStripeVitally
Cloud • Software
The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.
Top Skills:
Cloud Security ToolsDastQualysSastScaTenableVeracode
Cloud • Software
The Solutions Architect will engage customers to optimize security solutions, design configurations, provide training, and drive adoption of the ArmorCode platform.
Top Skills:
AspmCi/Cd ToolingCloud SecurityPowershellPythonRbvmSIEMTicketing Systems
Software
As a Customer Success Manager at Limble, you will drive customer adoption, manage onboarding, and enhance customer experiences through strategic guidance and training.
Top Skills:
ExcelPowerPointSaaS
Cloud • HR Tech • Productivity • Software
As a Customer Success Consultant, you'll address critical customer challenges, customize solutions, manage engagements, and advocate for customer needs within the company.
Top Skills:
Bullhorn
Marketing Tech • Real Estate • Software
The Customer Success Manager will train clients on Audience Intelligence solutions, manage renewals, and promote customer engagement and retention.
Top Skills:
ChurnzeroCrmsGainsightHubspotMeta Business ManagerSalesforceSocial ListeningVitally
Artificial Intelligence • Software • Cybersecurity
The Customer Success Manager at TENEX will drive customer engagement and satisfaction, ensuring clients maximize the value of the MDR platform, while maintaining strong relationships and conducting regular reviews.
Top Skills:
Ai-Driven SolutionsCybersecurityEdrGoogle SecopsMdrSaaSSIEMSoar
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills:
Customer Engagement SoftwareE-CommerceSaaS
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