Top Remote Customer Success Jobs in Richmond, VA

The Customer Success Manager will oversee strategic customer relationships, ensuring effective service delivery and driving product adoption in the healthcare sector.

The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.

The Customer Success Manager engages with top-tier clients, addressing their needs in ad tech, optimizing revenue solutions, and enhancing client relationships through effective communication and support.

The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.

As a Customer Success Manager at Vitable, you'll drive customer engagement, retention strategies, and handle inquiries while collaborating cross-functionally to enhance client experience.

The Customer Success Specialist manages customer inquiries, resolves complaints, and ensures client satisfaction, working closely with the sales team.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

Manage relationships with mid-market accounts, ensuring customer satisfaction, product adoption, and retention by gathering feedback and analytics.

The Customer Success Engineer will serve as the main contact for B2B customers, addressing technical inquiries, resolving support tickets, and collaborating with teams to improve the Artemis platform.

As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.

As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

The Customer Success Manager will drive customer onboarding, adoption, and operationalization of security tools, ensuring satisfaction and measurable outcomes through strong stakeholder relationships.

The Customer Success Specialist will drive customer outcomes and renewals, enhance customer experience, and ensure value realization through digital engagement and collaboration across teams.

The Account Manager II, Client Success acts as a key contact for clients, focusing on account growth, understanding client needs, and providing strategic support to exceed revenue targets.

The Director of Customer Success will lead the strategy and operations for customer support, focusing on engagement and retention across educational accounts, while managing a team to scale initiatives and optimize workflows.

The Director of Customer Success leads strategy and innovation to enhance customer engagement and retention across North America, managing a high-performing team and optimizing success programs using data-informed practices.

The Senior Customer Success Manager will manage enterprise-level accounts, act as a trusted advisor, drive customer adoption, and ensure retention of Platform Science solutions.

The Enterprise Customer Success Director will manage relationships with key accounts, ensure customer satisfaction, drive product adoption, and collaborate with sales and product teams.

The Customer Success Manager will support customers from onboarding to long-term success, working closely with tech teams and ensuring customer satisfaction.

The Principal Customer Success Manager fosters relationships with enterprise customers, ensuring successful solution adoption, driving value realization, and providing account management support while collaborating with stakeholders.

The Client Success Manager will manage client relationships, ensuring satisfaction and engagement, support retention, and develop account plans. Responsibilities include communication, collaboration, and issue resolution while maintaining data in the CRM system.

The Senior Director will lead Virta's partnerships with health plans and PBMs, managing a team to drive customer satisfaction and identify growth opportunities while ensuring enterprise-level results for members' health.

As a Customer Success Manager, you'll own customer relationships, ensuring activation, adoption, retention, and growth for a portfolio of mid-market accounts while collaborating cross-functionally.

The Customer Success Manager at ArmorCode ensures high customer satisfaction, manages post-sales relationships, and drives platform adoption and expansion, while providing proactive support and strategizing for customer success.