Top Remote Customer Success Jobs in Richmond, VA

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

The Customer Success Manager leads complex implementations for a strategic partner, driving product adoption and ensuring measurable outcomes in healthcare settings. Responsibilities include relationship management, project planning, stakeholder engagement, and customer health monitoring.

As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.

As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.

The role focuses on managing a portfolio of clients, driving strategic value, and ensuring satisfaction through proactive support, communication, and relationship building. The Account Manager will analyze sales trends, meet revenue targets, and lead quarterly business reviews.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.