Top Remote Customer Success Jobs in Richmond, VA

The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

The Client Success Advisor manages client relationships, responds to inquiries, oversees software development projects, and provides training on proprietary software while pursuing upsell opportunities.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.