Top Remote Customer Success Jobs in Richmond, VA

The Customer Success Manager will drive customer adoption and expansion of Tines' automation platform while offering guidance and feedback to internal teams, ensuring customers achieve their goals.

The Founding Customer Success Manager will build post-sales customer relationships, drive product adoption, and ensure successful outcomes, acting as a liaison between the customers and Revic.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Client Success Manager ensures client satisfaction and retention, advocates for clients, monitors performance, and identifies growth opportunities through strategic engagement.

The Customer Success Manager will guide Blumira customers in using the cybersecurity platform to achieve their goals, fostering relationships and driving product adoption.

Manage customer lifecycle from onboarding to growth, serve as primary contact, drive product adoption, and collect customer feedback.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.

Manage a portfolio of SMB and Mid-Market customers, creating scalable programs for customer success, leveraging Salesforce and AI to drive adoption, retention, and growth.

Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.

Securly seeks Customer Success Managers experienced in supporting large K-12 school districts, focusing on post-sale relationships, product adoption, and strategic planning. This role is part of a remote talent community for future opportunities, emphasizing collaboration and student wellness.

The role seeks experienced Customer Success Managers in EdTech or SaaS, managing 200-400 accounts, focusing on scalable workflows and customer engagement.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.

Lead customer support for healthcare SaaS solutions, addressing technical inquiries, facilitating resolutions, and improving helpdesk procedures while ensuring customer satisfaction.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Senior Client Success Manager manages client relationships throughout the lifecycle, providing support from deployment to renewal while ensuring client satisfaction and program success.

The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.

The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.

The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.