Top Remote Customer Success Jobs in Richmond, VA

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.

The Manager, Customer Success will lead the customer engagement strategy, focusing on onboarding, digital programs, and ensuring customer satisfaction and retention.

The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

The Client Success Advisor manages client relationships, responds to inquiries, oversees software development projects, and provides training on proprietary software while pursuing upsell opportunities.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.

The Customer Success Manager will build relationships with customers, ensure program success, track performance, and advocate for their needs while driving company growth.

As a Client Success Manager, you'll manage client relationships, provide technical support, conduct business reviews, and contribute to product improvements.

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The Senior Client Success Manager ensures client retention and satisfaction, manages a portfolio of large clients, collaborates internally, and develops strategic client relationships while driving relevant outcomes.

The Customer Success Lead is responsible for managing key customer accounts, implementing strategies for maximizing value and retention, and leveraging data analysis to enhance client relationships and outcomes.

The Customer Success Manager will drive customer adoption and expansion of Tines' automation platform while offering guidance and feedback to internal teams, ensuring customers achieve their goals.

The Founding Customer Success Manager will build post-sales customer relationships, drive product adoption, and ensure successful outcomes, acting as a liaison between the customers and Revic.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.