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Top Remote Customer Success Jobs in Richmond, VA
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills:
GongLms IntegrationsSalesforce
Natural Language Processing • Software
As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.
Top Skills:
C#Database ManagementJavaJavaScriptObjective-CPHPPythonRest ApiRubySwiftWeb Development
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills:
Compliance SoftwareSaaS
Software
The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.
Top Skills:
ComplianceSaaSSecurityTechnical Solutions
Artificial Intelligence • Sports • Big Data Analytics
The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.
Top Skills:
Customer Success ToolsPendoSalesforce
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills:
Crm SoftwareSaaS
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills:
B2B SaasCybersecurity
Big Data • Internet of Things • Machine Learning
The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.
Top Skills:
AICpeMachine LearningOpensyncSoftware-Defined Networking
Cloud • Software • Database • Analytics
As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.
Top Skills:
Ai ToolsChatgptClaudeGeminiWorkflow Automations
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills:
Crm SoftwareCustomer Success Management Software
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills:
CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
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Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills:
GainsightSalesforce
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.
Top Skills:
AIAnalyticsSaaS
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills:
AIAutomationSaaS
Healthtech
The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.
Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Information Technology • Consulting
As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.
Top Skills:
AIGainsightHubspotLlm Orchestration FrameworksSalesforce
Fintech • Financial Services
As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.
Top Skills:
Cs OpsCustomer Success Ai ToolsHelp Center ContentWorkflow Automation
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills:
Ai ToolsAutomationSystems
Software
As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.
Top Skills:
AIAPIsLlmsSaaSTechnical Platforms
Big Data • Internet of Things • Machine Learning
The Vice President of Customer Success leads customer value initiatives, oversees onboarding and adoption of services, manages account strategies, and collaborates across departments to enhance customer experience and retention.
Top Skills:
AICloud-Delivered ServicesMachine LearningSaaS
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills:
Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills:
SaaSSQL
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