Top Remote Customer Success Jobs in Richmond, VA

As a Customer Success Manager, you will manage a portfolio of 120+ customers, focusing on product adoption, retention, and mitigating churn risks through effective communication and problem-solving.

The Senior Customer Success Manager will guide strategic customers in optimizing their workflow and achieving digital marketing goals through tailored support and monitoring of key performance metrics.

As a Customer Success Manager, you will build strong customer relationships, optimize usage of ServiceTitan, drive value and ROI, and mitigate churn risk while ensuring customer satisfaction and retention.

The Customer Success Manager for the Public Sector at Verily will build relationships with key stakeholders, manage client interactions, create success plans, secure renewals, and ensure a positive customer experience.

As a Customer Success Engineer, you'll provide technical support and guidance to customers, ensuring seamless adoption of Torq's automation platform, collaborating with teams to enhance product offerings based on customer feedback.

The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.

The Enterprise Customer Success Account Manager builds relationships with key stakeholders, drives platform adoption, manages renewals, and oversees account growth for manufacturing clients, leveraging AI insights to enhance customer success.

Manage and grow client relationships through data-driven performance marketing strategies, ensuring client satisfaction and exceeding acquisition goals.

Manage client relationships, execute performance marketing strategies, analyze data for optimization, and collaborate cross-functionally to achieve client goals.

The Associate Customer Success Engineer ensures customer satisfaction by optimizing platform usage, providing training, troubleshooting issues, and influencing product development based on customer feedback.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.

The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.

The Customer Success Manager will manage the customer lifecycle from onboarding to renewal, helping health systems achieve ROI through AI solutions, while collaborating with cross-functional teams.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.

As a Technical Customer Success Manager, you'll drive customer engagement and retention by providing onboarding, technical guidance, and managing customer pilots.

The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.

The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.

The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.