Top Remote Operations Jobs in Miami, FL

Leads internal teams and contractors, manages daily operations and performance, oversees growth and marketing initiatives, and drives user acquisition, engagement, and platform expansion. Partners with the founder to execute business priorities, improve operational efficiency, and increase team accountability and productivity. The role also supports expansion of an international mental health provider network and requires startup or scaling-platform experience.

Own end-to-end localization operations for enterprise clients, serving as the primary operational contact and trusted advisor. Coordinate stakeholders and cross-functional teams, manage localization workflows and configurations across TMS and project tools, resolve client and internal issues, and improve processes through documentation, automation, and AI-enabled solutions. The role requires localization or translation project management experience, client communication skills, familiarity with localization formats and CAT/TMS tools, and strong organizational abilities.

Own cross-functional go-to-market strategy and operations initiatives from planning through adoption. Responsibilities include account targeting, territory and target-list development, funnel and process optimization, Salesforce and HubSpot workflows, AI-enabled automation, reporting, and pipeline performance improvement. The role also runs the weekly revenue leadership operating rhythm, prepares metrics and pre-reads, tracks decisions and owners, and drives execution across marketing, SDR, sales, and revenue teams.

Own customer experience and GTM operations by translating business needs into scalable workflows, automations, and systems improvements. Administer Salesforce, troubleshoot GTM tools, build reporting and documentation, and evaluate AI-assisted workflows using LLMs and automation platforms. Lead cross-functional projects, standardize processes, and improve system reliability, reporting clarity, and operational impact.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams to implement system and process changes, maintain governance, support testing and workflow design, and drive consistent adoption. Uses audits, operational data, feedback, and performance metrics to identify improvements, monitor adherence, and support corrective actions.

Manages fundraising operations, donor data, gift processing, reporting, audits, donor inquiries, grant calendars, registrations, and development team coordination. Supports donor stewardship, funder research, grant submissions, team events, and cross-functional troubleshooting. Requires Salesforce and EveryAction expertise, strong organization, communication, recordkeeping, and commitment to social, racial, and economic justice.

Leads business operations, delivery, staffing, financial performance, and culture for a digital Products & Platforms pod. Owns P&L, forecasting, resource planning, client growth, scoping, SOWs, technical roadmaps, project health, risk mitigation, and executive stakeholder relationships. Partners with design, engineering, strategy, HR, and leadership to deliver complex digital products and platforms profitably and predictably.

Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates with internal teams and suppliers, manages complex relocation issues, maintains accurate records, meets service metrics, supports client HR contacts, and assists with exception management, reporting, and customer experience improvements.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Processes high-volume investment operations cases, including account updates, asset transfers, ACH disputes, rollovers, account reviews, and legal levy inquiries. Supports account security investigations, verifies documentation, resolves customer issues, and protects against fraud. Communicates with customers, collaborates with Advisors, Risk, and other teams, and helps improve operational workflows. Flexible availability may include evenings, weekends, and holidays.

Leads the Policy Administration team, overseeing daily operations, staffing, escalations, customer support procedures, and policy servicing. Drives process improvement, workflow innovation, issue resolution, and cross-functional collaboration with product, engineering, compliance, sales, underwriting, and carrier partners. Monitors metrics, prepares reports, uses data to guide decisions, manages Jira tickets, and recruits and develops team members. Requires life insurance knowledge, operational leadership, process improvement experience, and Salesforce or comparable support software proficiency.

Own revenue reporting, dashboards, CRM data quality, funnel analysis, revenue technology, and AI-powered workflow improvements. Analyze data using Salesforce or SQL, manage tools such as Outreach, Clay, and Gong, improve go-to-market processes, and deliver actionable insights to Sales, Marketing, Customer Success, and Finance leaders.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Support Web3 users and technical operations across Telegram, Discord, blockchain infrastructure, RPC services, and AI-powered support workflows. Triage node and synchronization issues, develop and troubleshoot Telegram Bots and Mini Apps, maintain knowledge-base content, coordinate urgent issue resolution, and document solutions. The role requires blockchain fundamentals, programming ability, technical troubleshooting, responsive communication, and five-day weekly availability.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own quote-to-cash processes, Salesforce administration, automation, deal desk support, commissions support, reporting, dashboards, data hygiene, and process documentation. Provide rapid support and enablement to sales representatives, maintain accurate pipeline and ARR data, resolve discrepancies across systems, and help design scalable revenue operations processes for a growing B2B SaaS company.

Lead Expansion Revenue Operations by designing scalable sales processes, lead scoring, routing frameworks, funnel analytics, and AI-driven workflows. Partner with Sales, Finance, Product, and executive stakeholders to improve go-to-market decisions. Present insights to senior leaders, monitor production systems, and hire, coach, and develop a high-performing team.

Develop commercialization strategies for advanced chemistry and acquired manufacturing capabilities. Lead government, defense, grant, and commercial partnership proposals; analyze markets and customer opportunities; coordinate cross-functional integration initiatives; and build operating mechanisms that accelerate strategic execution. The role works across technical, manufacturing, commercial, financial, and operational teams to advance market entry, production, and revenue.

Leads Temporal’s global Field Operations organization across Sales, Technical Services, and Partners. Owns operating cadence, forecasting, pipeline visibility, territory and quota planning, capacity modeling, partner operations, TAM analysis, performance insights, reporting standards, and process automation. Manages regional and functional operations leaders, partners with executive stakeholders, and establishes AI-native practices across the field organization.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

Own the company’s operating cadence, including management meetings, OKR and metrics tracking, board and investor reporting, risk registers, compliance calendars, and contract operations. Review standard agreements, route complex matters to counsel, maintain repositories and obligation trackers, and manage vendor onboarding and corporate records in Carta. Support strategic leadership projects, company gatherings, and decision follow-through across a remote SaaS organization.