Top Remote Customer Success Jobs in Miami, FL

Capital One Shopping is seeking a Principal Associate to partner with top merchants, integrate solutions, and drive business initiatives. Responsibilities include working with external stakeholders, leveraging data, and supporting merchant growth. The ideal candidate will have strong analytical and communication skills, with 4 years of client-facing experience.

Join Capital One Shopping as a Senior Associate in Client Development. Responsibilities include supporting top merchants, managing marketing campaigns, and optimizing business growth through data. Ideal candidate should have strong analytical skills, client-facing experience, and the ability to create strategic solutions. Bachelor's degree and 1 year of strategic client-facing sales or account management experience required. Remote work option available with an annual salary range of $84,300 to $96,200.

The Tier 3 Customer Support Analyst at Center plays a crucial role in incident management, product defect resolution, and case escalations. Responsibilities include guiding incidents towards resolution, communicating with customers, troubleshooting escalated issues, and implementing effective tools and processes to support customers.

Customer Success Billing Representative needed to communicate with patients, address insurance billing inquiries, and provide excellent customer service. Must work cross-functionally to achieve company goals and possess analytical and detail-oriented skills.

Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.

The Support Specialist role at Inspira Financial involves supporting customer requests and answering inquiries related to retirement accounts and customer service. Responsibilities include handling incoming calls, responding to emails and chats, educating customers on account processes, troubleshooting online issues, and maintaining a high level of member engagement.

Coordinate workflow and provide technical expertise in creating timely, accurate proposals. Deliver high-quality proposal packages to sales, support new business acquisition, and ensure legal compliance. Participate in training programs and provide resource support during peak seasons. Requires 5+ years of relevant business experience, strong writing and project management skills, and a Bachelor's degree is preferred.

The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.