Top Remote Jobs in Madison, WI

Lead customer onboarding, deploy and configure secure mail, file sharing, SIEM, email relay, and VDI solutions. Manage technical implementation projects, resolve complex support issues, escalate high-severity incidents, create documentation, coach junior team members, and collaborate with Engineering, Customer Success, and Sales to improve product and processes.

Manage a portfolio of strategic clients using NPS Prism to deliver CX insights, advise senior stakeholders, drive account growth, support Bain case teams, create thought leadership, and use AI and automation to accelerate insight delivery. Own day-to-day client management, project plans, contracting, demos, and cross-team coordination to ensure clients realize Prism's value and drive CX improvements.

Handle inbound and outbound consumer leads to provide estimates, close sales, schedule installations, and coordinate with field technicians and project managers. Use HubSpot, ServiceTitan, DialPad, and Excel to manage leads, communicate promptly with clients, meet sales goals, and perform administrative duties.

Lead account-based outreach in a region to identify high-potential customers, run multi-channel prospecting, book meetings with decision-makers, support technical discovery and proof-of-value, collaborate with marketing and regional stakeholders, and document all activity in the CRM.

Lead UI/UX design for an AI-driven pharmaceutical research platform: create wireframes, prototypes, visual designs, conduct user research and usability testing, collaborate with AI engineers, maintain product backlog and brand guidelines, and build web interfaces using HTML/WordPress.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

Own and grow a portfolio of global enterprise accounts post-sale, driving net revenue retention and expansion. Build executive relationships, develop account plans, lead renewals/upsells, drive platform adoption, surface product feedback, manage risk and forecasting, and represent the company at reviews and events while coordinating cross-functional teams.

Drive account management and strengthen key relationships in Higher Ed sector, focusing on sales growth and strategic planning.

Part-time administrative and operational support for a financial planning practice: manage advisor calendar and client communications, process account paperwork and service requests, maintain Wealthbox CRM, prepare meeting materials, and own projects to improve client service and operational efficiency.

Build and scale DraftWise's recruiting function from 0->1: own full-cycle hiring (initial focus on GTM), partner with founders and leaders on hiring strategy, source candidates, design recruiting processes and candidate experience, track hiring metrics, support employer branding, and lay groundwork for people operations and future recruiting leadership.