Top Remote Operations Jobs in Madison, WI

Own and improve the legal function’s operations, technology, workflows, and automation. Manage Ironclad CLM workflows, matter management, e-billing, AI-assisted legal processes, outside counsel relationships, reporting, and performance metrics. Partner with Finance, IT, and business teams to scale legal processes, implement new tools, and improve operational efficiency across a rapidly growing global organization.

Leads enterprise cloud Operations and Maintenance services across Azure and Microsoft 365 for a large defense customer. Owns service performance, SLAs, KPIs, incident and problem management, operational readiness, service transitions, risk mitigation, and continuous improvement. Manages a multidisciplinary organization exceeding 50 employees, provides executive-level customer leadership, oversees operational acceptance reviews, and ensures production services meet support, security, compliance, and business continuity requirements.

Lead and coach a technical Support team while personally handling Tier 1 and Tier 2 issues for legal software products. Establish ticket classification, SLAs, escalation workflows, reporting, knowledge management, and AI-enabled support practices. Evaluate and implement support systems, collaborate with R&D and Cloud Ops, communicate during incidents, monitor client health, and drive retention and continuous improvement.

Open-ended opportunity for talented operators or clinical operators interested in joining Outro Health. The role would support the company’s virtual care model for safely tapering psychiatric medications, with potential focus on refining operations, improving patient experience, supporting research partnerships, and scaling the business.

Participate in a remote, paid interview about technology operations and strategic decision-making. Discuss how your organization manages complex technology environments, evaluates technology investments, balances daily operations with long-term strategy, and navigates internal workflows and solution criteria. Applicants should be current IT or business managers at mid-to-large organizations with direct involvement in technology operations or technical strategy.

Lead strategy and business operations programs for Airbnb’s Services & Membership team. Develop growth strategies, analyze marketplace performance using SQL, Excel, and Tableau, identify and test growth opportunities, build decision-support tools, and partner with product, marketing, data science, finance, and partnerships teams. Manage complex cross-functional workstreams, communicate business performance, and scale successful initiatives across geographies.

Delivers GTM commercial analysis, dashboards, reporting, forecasting, workflow automation, and AI-assisted solutions. Partners with commercial, Finance, Data & Analytics, IT, and regional teams to improve decision-making, standardize metrics, validate outputs, resolve data issues, and reduce manual work. Owns assigned initiatives, documents business logic, supports testing and adoption, and develops reusable capabilities across regions.

Own the product operations operating model from launch through scale. Build SOPs, exception taxonomies, escalation paths, metrics, and operational workflows; work directly in customer operations to identify failure patterns and automation opportunities; investigate unproductized processes; and translate operational insights into product and engineering priorities.

Coordinate meetings, track and complete action items, support strategic projects and business planning, improve operational processes, document procedures, monitor internal and external SLAs, and collaborate cross-functionally in a fast-paced technology company.

Leads Money Canvas Coaching Operations, owning the coaching delivery strategy, operating model, roadmap, performance metrics, workforce planning, and service quality. Manages Coach Managers and 40+ geographically dispersed coaches, develops leadership and culture, improves engagement and retention, and drives operational excellence. Partners with Product, Engineering, Design, HR, Learning Operations, and Strategic Operations to prioritize initiatives, implement new capabilities, and improve coaching and customer experiences.

Leads the strategic and operational infrastructure supporting Sales and Customer Success, including reporting, forecasting, CRM governance, territory planning, compensation input, vendor management, and process improvement. Manages the Revenue Operations team and partners cross-functionally on systems, automation, and AI initiatives. Owns the function’s operating model, technology strategy, data quality, KPI framework, and long-term evolution.

Leads strategy and operations for Google Cloud Security and Wiz integration. Oversees governance, budgets, vendor procurement, headcount and resource planning, cross-functional workflows, executive communications, AI adoption, and global events. Serves as an executive proxy, aligns technical and business leaders, manages strategic initiatives, and drives organizational policies, partnerships, and market expansion across the unified security organization.

Provides administrative support for nonprofit grant applications, including maintaining grant calendars, extracting funder requirements, assembling application materials, entering content into portals, proofreading submissions, verifying completeness, executing approved submissions, and logging confirmations. The role requires strong attention to detail, deadline management, data-entry accuracy, and comfort using web portals, cloud databases, and business software. Prior grant-writing experience is not required.

Leads centralized revenue operations across Sales, Marketing, SDR, Partner, and Solutions Consulting functions. Partners with the CRO on planning, forecasting, territory design, quotas, pipeline health, and executive reporting. Oversees revenue operations, enablement, systems, data governance, KPI dashboards, and cross-functional operating cadences. Builds and manages a multifunctional team while scaling GTM processes, technology, and AI-enabled infrastructure.

Reviews account activity and payment approval requests, investigates suspicious activity and fraud patterns, and makes risk-based approval or escalation decisions using AI-assisted analysis. The role supports compliance operations, improves processes, documents findings, and collaborates with product, support, and business teams to balance compliance, customer experience, and scalable growth.

Leads Revenue Operations across Sales, Marketing, SDR, and Enablement functions. Partners with the CRO on revenue planning, forecasting, territory design, quota setting, pipeline health, executive reporting, and operational cadence. Owns revenue technology, data governance, funnel processes, KPI dashboards, and cross-functional alignment. Builds and manages a multifunctional operations team while improving sales productivity, enablement, forecast accuracy, and scalable go-to-market processes.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Owns quality operations for all datasets, establishing global quality standards, calibration, review structures, language coverage, capacity planning, and contingent workforce sourcing. The role also manages dashboards tracking quality, throughput, and cost efficiency across international data operations. Candidates should have extensive operations leadership experience, quality management expertise at scale, and experience building tooling and workforce systems. Speech, audio, or linguistic data experience is preferred.

The Revenue Operations Associate manages and improves revenue processes across Sales, Account Management, Support, Finance, Marketing, and partner operations. Responsibilities include administering Salesforce and Outreach, building automations, maintaining KPI dashboards, calculating commissions, analyzing costs and pipeline health, supporting forecasting and targets, improving data integrity, and conducting analysis on productivity, campaigns, churn, and retention.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Leads the establishment and day-to-day operation of CTI’s Pune AV office. Responsibilities include setting up processes, overseeing AV rack building and equipment readiness, managing vendors, suppliers, facilities, budgets, and teams, coordinating with engineering, sales, service, installation, project management, and international teams, and ensuring efficient, high-quality project delivery while supporting long-term business growth.

Build and lead the operating model for Anaconda’s partner ecosystem across cloud marketplace, channel, and technology partnerships. Develop playbooks, reporting frameworks, dashboards, forecasting processes, and performance metrics that drive partner-sourced revenue and predictable growth. Integrate AI-powered workflow automation, establish operating cadences, lead business reviews, and coordinate with Sales, Marketing, Finance, Customer Success, and executives. Drive adoption of tools and processes through structured change management.

Manages global central operations by supporting partner leadership, ensuring SLA and quality performance, aligning workflows with SOPs, overseeing change initiatives, resolving escalations, and driving process improvement, automation, and digital transformation. The role coordinates with internal and global stakeholders on workforce planning, reporting, access management, operational targets, compliance, and transition milestones while supporting continuous operational excellence.

The Director of Operations will coordinate priorities, decisions, and communication across Meritus College teams. The role owns operating rhythms, workflows, systems, cross-functional program management, issue resolution, stakeholder communications, change management, and college-wide forums. This leader will identify organizational gaps, build scalable processes in a 0-to-1 environment, advise senior leadership, develop executive materials, and bring structure and momentum to complex, ambiguous initiatives.