Top Remote Jobs in Hampton, VA

Lead digital product strategy and Product Owner activities for federal government modernization projects. Develop product visions, roadmaps, success metrics, requirements, user stories, and prioritized backlogs. Partner with clients, project managers, architects, designers, and engineering teams to deliver Drupal, cloud, and web products within contractual constraints. Lead discovery, research synthesis, Agile ceremonies, stakeholder workshops, and feature validation while identifying opportunities for AI and large language model capabilities.

Provide technical customer support to 20–40 software clients across the United States and Canada. Manage inquiries through phone, chat, and email; troubleshoot issues, create and resolve tickets, research solutions, document findings, and collaborate with developers, business analysts, and product teams. Train clients on software features and releases, communicate enhancement requests, and contribute to knowledge sharing and process improvements. This is a fully remote role with Pacific Time working hours.

Owns the architecture, administration, integrations, governance, controls, and roadmap for the company’s financial systems, including Zuora, Salesforce, and NetSuite. Leads quote-to-cash system processes, vendor relationships, implementations, troubleshooting, automation, access reviews, audit support, and cross-functional technology initiatives. Manages and develops a team of financial systems professionals while partnering with Finance, Accounting, IT, Security, Procurement, Legal, and external providers.

Build and maintain full-stack software for startup clients, including backend services, frontend experiences, new features, redesigns, bug fixes, and product improvements. Collaborate daily with product managers, designers, and engineers in a distributed, agile environment. Take ownership across the technology stack, write clean maintainable code, contribute to client missions, and support team growth and knowledge sharing.

Leads product squads by translating client and user needs into product roadmaps, technical specifications, and successful launches. Manages the full product development lifecycle, collaborates with engineering and design, analyzes product metrics, oversees quality, and maintains client communication. The role requires strong product management experience, UI/UX awareness, technical communication, detailed execution, and experience leading remote, diverse teams.

Own end-to-end product design for client products, from research and discovery through prototyping, high-fidelity UI, delivery, and post-launch iteration. Partner with clients, product, and engineering to create intuitive, technically feasible experiences. Lead usability testing, build scalable design systems, present design decisions, and contribute to internal design standards and critique culture.

Supports wealth-management operations by maintaining portfolio platform data, account and transaction coding, reporting configurations, and data integrity. Performs audits, troubleshoots platform issues, supports advisors and internal teams, explains performance methodologies, builds custom queries, improves processes, and assists with projects involving billing, trading, tax reporting, composites, and performance data.

Acquire and close high-net-worth clients with over $500,000 in investable assets through direct marketing channels. Support financial advisory teams, present wealth management solutions, develop financial plans, increase assets under management, and ensure smooth client transitions and ongoing service. The role requires strong consultative selling, wealth management expertise, relationship-building, strategic planning, and regular travel of up to 50% within an assigned market.

Manages advisory billing operations, including fee rejection resolution, collections tracking, refunds, reconciliations, accounts receivable uploads, referral billing, and cross-custodian submissions. Provides billing expertise, reporting support, data validation, business continuity coverage, and process documentation. Requires financial services experience, advanced Excel skills, strong analytical abilities, and familiarity with portfolio accounting or management systems, preferably Orion and Salesforce. The role is remote and includes evolving use of AI tools.

Maintains and improves existing websites while supporting development of a unified web platform. Responsibilities include content updates, semantic HTML cleanup, redirects, structured data organization, backend and frontend troubleshooting, performance, accessibility, SEO, security, API integrations, and legacy content migration. The role collaborates remotely with a Senior Web Developer, manages assigned tasks independently, and contributes to improved publishing workflows and scalable digital experiences.

Manage a portfolio of programmatic advertising clients post-sale: design and optimize campaigns on the StackAdapt DSP, implement tags/pixels, report on KPIs, run client meetings and QBRs, identify upsell opportunities, and travel up to 20% to support retention and growth.

Lead global product marketing for pricing, packaging, and monetization initiatives. Develop positioning, value propositions, sales narratives, battlecards, and executive communications while partnering with Product, Finance, Sales, Marketing, and Strategy. Analyze customer, competitive, product, and financial data; use AI tools to evaluate commercial performance and design pricing experiments. Influence senior stakeholders and support sales enablement for complex B2B SaaS products.

Leads insurance sales and service operations in a contact center environment. Oversees frontline leaders, performance metrics, staffing, quality, sales, profitability, budgets, client relationships, employee development, recruiting, training, and operational improvements. Analyzes performance data, manages resources and projects, coordinates policy and process changes, and ensures strong customer experiences while meeting business objectives.

Investigate and resolve customer technical issues by analyzing logs, API requests, database records, and integrations. Support customers and internal teams, troubleshoot REST APIs and SQL queries, manage tickets in Zendesk and Jira, and collaborate with Engineering and Product on escalations and resolutions. The role requires clear communication, prioritization, analytical problem-solving, and comfort working with global teams across time zones.