Top Remote Jobs in Hampton Roads, VA

The Customer Experience Team Lead will manage the customer support team, focusing on performance metrics, team productivity, and client inquiries. Responsibilities include handling escalated issues, developing training programs, and identifying process improvements to enhance customer experience for owned brands.

The Customer Success Manager at Inovalon is responsible for ensuring clients achieve their goals with ComplexCare Solutions products. Duties include executing strategic account plans, leading meetings, driving product adoption, managing renewals and expansions, and maintaining strong relationships with customer leadership, all while adhering to compliance and confidentiality standards.

As a Data and AI Specialist at Crunchbase, you will work to optimize LLM models by compiling prompts, collaborating with data scientists and engineers, and designing tools to support AI initiatives. You'll also evaluate model performance, ensure data accuracy, and stay updated on AI trends and best practices.