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Top Remote Customer Success Jobs
Cloud • Security • Software
As a Senior Customer Success Manager at Chainguard, you will manage the post-sales process for customers, focusing on onboarding, addressing customer needs, and driving product adoption. Collaborating with various internal teams, you will ensure effective engagement and advocate for customer needs, promoting a successful customer experience with Chainguard's open-source products.
Top Skills:
Devsecops
Marketing Tech • Software
The Customer Success Manager will manage a portfolio of customers in the Financial Services and Home Services sectors, driving adoption and retention through strategic account planning and data-driven insights. The role includes acting as a trusted advisor, leading training sessions, identifying risks and opportunities, and fostering long-term relationships to ensure customer satisfaction and loyalty.
Top Skills:
Adobe AnalyticsFullstoryGainsightGoogle AdsHubspotSalesforceSitecore
Software
The Customer Success Manager role involves managing Enterprise customer relationships, ensuring they receive maximum value from Halo's solutions, driving customer engagement, and overseeing expansions and renewals. Responsibilities include onboarding customers, managing account health, conducting business reviews, and advocating for customer needs with the product team.
eCommerce • Marketing Tech • Retail
As a Senior Customer Success Associate, you'll develop strategic relationships with sellers, guide them in platform adoption, and enhance satisfaction. Responsibilities include driving customer success strategy, delivering training, preventing churn, resolving issues, analyzing data for insights, and mentoring junior members. Your strategic mindset and relationship-building skills are essential for growth and retention.
Top Skills:
Crm Systems
Information Technology • Security • Software • Cybersecurity
As a Strategic Customer Success Engineer, you will be the technical point of contact for enterprise customers, ensuring they maximize the value of our products through onboarding, ongoing support, and advocacy. You’ll provide expert technical guidance, conduct training sessions, and gather customer feedback to influence product development while building strong relationships with key stakeholders.
Top Skills:
JavaScript
Blockchain • Payments • Financial Services
As a Customer Success Specialist at Veem, you will provide outstanding customer support through various channels, track issues, and promote a customer-first environment. You will also become a domain expert on the Veem platform to ensure customer satisfaction.
Top Skills:
QuickbooksXero
Software
As a Senior Customer Success Manager, you will manage customer relationships for Bridgeway's SaaS platforms, ensuring satisfaction and retention. You will collaborate with various teams, document customer success strategies, lead business reviews, identify upsell opportunities, and act as a point of escalation for customer issues.
Top Skills:
SaaS
Software
The Senior Customer Success Manager will oversee a portfolio of Enterprise customers, driving business value by providing exceptional onboarding, measuring success criteria, issue resolution, and managing renewals. They will collaborate closely with various stakeholders to enhance customer engagement and focus on retention and growth.
Top Skills:
ExpressNext.JsNode.jsReact
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
Top Skills:
Salesforce
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.
Information Technology
As an Enterprise Customer Success Manager, you will foster trusted relationships with industrial clients, drive product adoption, facilitate training, manage customer feedback, and optimize the digital factory solutions while collaborating with cross-functional teams.
Big Data • Analytics • Hospitality
The Customer Success Representative will assist customers with support requests, quality assurance, training material development, and sales support. The role involves monitoring client services, managing salesforce operations, performing analyses, and reporting on key performance indicators in a dynamic, remote environment.
Top Skills:
ExcelSalesforce
Computer Vision • Healthtech • Software
The Customer Success Manager will develop and maintain strong relationships with dental practice accounts, ensuring customer satisfaction and facilitating renewals. This role involves troubleshooting, educating customers on product benefits, and collaborating with various teams to enhance the customer experience.
Top Skills:
,
Artificial Intelligence • Software
The Customer Success Senior Manager will build and lead the Customer Success team, nurture client relationships, oversee onboarding and product adoption, develop retention strategies, manage performance metrics, and collaborate across functions to enhance customer experience.
Security • Cybersecurity
As a Digital Customer Success Manager, you will enhance customer satisfaction by acting as a trusted advisor, managing customer relationships, and using analytics to ensure retention and value realization. You will collaborate with internal teams and gather customer feedback to drive product enhancements and optimize the customer journey.
Software • Cybersecurity
The Customer Success Manager at DTEX will drive customer satisfaction and account growth for a portfolio of named accounts. Responsibilities include serving as the primary contact post-sales, assisting with product usage, fostering customer relationships, managing upsell opportunities, and providing training and support.
Healthtech • Other
As a Customer Success Manager at Cartwheel, you'll partner with Arizona school districts to drive their success with Cartwheel's mental health services. You'll maintain relationships, provide operational guidance, and collaborate with school staff to ensure an excellent experience. You will also contribute to the development of the role as the company grows.
Top Skills:
Google SuiteSalesforceZoom
Software
As a Customer Success Manager at Jungle Scout, you will manage customer renewals, drive expansion opportunities, and enhance customer experience. You'll act as the primary contact for inquiries, analyze usage patterns for upsell opportunities, guide onboarding and training, and collaborate with teams to improve services.
Top Skills:
AmplitudeGoogle SuiteMS OfficePlanhatPower BISalesforceSlackZoom
Big Data • Analytics
The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.
Top Skills:
AWSAzureMicrosoft
Software
The Enterprise Customer Success Manager at AppZen will manage customer relationships from adoption to renewal. Responsibilities include driving product utilization, optimizing configurations, advocating for product improvements, and presenting business value to executives. The role requires strong communication skills and experience with finance tech and enterprise relationships.
Software
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
Top Skills:
JavaPythonSQL
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Cloud • Enterprise Web • Information Technology • Security • Software
The Manager, Customer Success for the Commercial segment at 1Password is responsible for leading a team that ensures customer adoption, retention, and satisfaction. This role involves coaching team members, optimizing processes, and aligning customer needs with business goals while managing daily operations and contributing to overall departmental success.
Edtech • Machine Learning • Software • Database
As an Associate Customer Success Manager, you'll onboard new districts, ensure customer engagement and renewals, analyze data for district health, and maintain relationships with key stakeholders. You'll also gather customer feedback for product improvements and manage account records in a CRM system.
Top Skills:
Apple/MacGoogle Suite
Healthtech • Software
As a Customer Success Manager at Quality Coding Software Solutions, you will oversee client relationships, analyze healthcare SaaS solutions, provide strategic advice, and support sales initiatives to enhance health outcomes for vulnerable populations.
Cloud • Software
As the Director of Customer Success Management, you will lead and mentor a team, ensuring they maximize customer investments in Five9 solutions. You will build strong relationships with customers, execute strategies to reduce churn, and collaborate with various teams to enhance customer experience. This role requires managing both a team and customer base effectively.
Top Companies Hiring Remote Customer Success Roles
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