Top Remote Customer Success Jobs

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.

The Senior Director, Customer Success will lead the global customer success strategy, manage high-performing teams, drive product adoption, and enhance customer relationships in the Corporates and Consulting business.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

Lead client engagements for Measured's brands, managing relationships, delivering marketing analytics, and ensuring product adoption and optimization insights.

Manage post-sale lifecycle for embedded API and white-label partners, ensuring partner satisfaction and driving revenue growth through effective onboarding, expansion, and contract renewals.

The Senior Customer Success Manager will oversee customer loyalty and adoption for SMB accounts, managing 35-38 accounts with a focus on driving value-based outcomes, retention, and expansion.

Drive retention and expansion for enterprise customers by building C-level relationships, designing and executing success plans and SBRs, coordinating cross-functional teams to resolve escalations, surfacing customer feedback, identifying renewal risks and expansion opportunities, and helping customers adopt Okta solutions to deliver measurable business value.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Manager, Customer Success leads exceptional service across channels, drives product insights, and fosters retention and client loyalty while innovating support strategies.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

Own and manage a portfolio of enterprise Omni Commerce accounts (Walmart & Target focus), drive retention and adoption, lead executive engagements, develop scalable onboarding/playbooks, translate customer workflows into product feedback, identify expansion opportunities, and mentor peers while aligning commerce and retail media initiatives across teams.

Act as a strategic technology advisor driving executive conversations, identifying operational and security risks, aligning IT/cloud/cyber strategies to business outcomes, owning retention and growth, and coordinating cross-functional teams to deliver measurable client results.

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Serve as strategic partner to enterprise buyers, combining trusted-advisor relationship building, technical onboarding (SSO, integrations, automation), and value management. Translate use cases into platform configurations, run KPI discovery and ROI modeling, drive renewals and expansion, and use AI and analytics to surface adoption gaps and recommend workflow improvements.

Lead technical customer success for Veeam's Securiti platform, driving onboarding, adoption, assessments, health checks, executive engagement, churn mitigation, and expansion across strategic enterprise accounts to deliver measurable data security, privacy, and AI governance outcomes.

Lead Customer Success Engineer is the primary technical owner for Securiti Data Command Center, driving onboarding, adoption, assessments, health checks, churn mitigation, and expansion across DSPM, privacy, data security, and AI governance while engaging executive stakeholders and partnering with Sales and Customer Success to realize measurable customer value for strategic enterprise accounts.

As an Associate Account Manager, you will manage key customer relationships, drive account health, execute multi-quarter plans, and partner with teams for customer success and feedback.

As a Client Success Manager, you'll manage client relationships post-implementation, promote product adoption, identify upsell opportunities, and ensure client needs are met efficiently.