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Top Remote Customer Success Jobs
The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.
The MarketPlace Specialist will expand Canibuild's presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services for builders and developers. Responsibilities include developing sales leads, maintaining client relationships, utilizing data analytics for insights, and reporting on performance metrics.
As a Customer Success Engineer at Zipline, you will support Tier 1 and 2 customer support teams and Account Managers by providing technical solutions to complex customer issues. Your role includes developing custom scripts in Ruby, troubleshooting problems, creating documentation, and automating repetitive tasks to enhance customer service delivery.
The Partner Success Manager at Bestow will manage enterprise accounts, ensuring successful implementation of new features and driving growth initiatives. The role involves collaboration with internal teams and partners, maintaining partner relationships, and supporting sales planning and reporting, all while providing excellent client service.
As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.
As a Senior Customer Success Manager, you will lead customer engagements during onboarding, implementation, and adoption, collaborating with various internal teams to ensure customer success and advocate for their needs. You'll handle technical onboarding, customer advocacy, and drive outcomes and value delivery for customers.
As a Customer Success Manager at Addition Wealth, you will streamline operational processes, manage key client relationships, support customers, and build new processes as the company scales, ensuring exceptional results and customer satisfaction.
As a Customer Success Manager, you will oversee relationships with approximately 300 small school districts, ensuring they achieve their safety and wellness objectives using Securly’s products. Your role involves driving revenue growth through consultative selling, upselling, and cross-selling while building trust and collaborating across teams to foster customer success.
As an Enterprise Customer Success Manager, you'll drive product adoption, enhance customer experiences, and ensure success with our platform. You'll establish strategic plans, onboard customers, cultivate relationships, present business reviews, and mitigate churn. Collaboration with teams for retention and growth is vital, along with addressing client issues efficiently.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
The Senior Consultant for Customer Success at People.ai is responsible for ensuring successful customer activation, implementation, and adoption of the company's solutions. This role involves leading discovery processes, delivering training, building relationships with key stakeholders, serving as a trusted advisor, and collaborating across teams to enhance customer experience and drive business outcomes.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
Nooks is a platform transforming sales reps from manual laborers to scientists. With a combination of AI tools, automation, and real-time collaboration, Nooks aims to automate most of the sales rep's job, allowing them to focus on more meaningful tasks. The team at Nooks is composed of experienced individuals from top companies and they have raised significant funding. The company is experiencing fast growth and offers a range of solutions for sales teams.
As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.
The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.
The Customer Success Manager will enhance the client experience with Picus Security's platform by forging relationships, onboarding customers, and ensuring alignment with their security needs. The role involves acting as a trusted advisor, collaborating with internal teams to deliver value and foster customer loyalty, while assessing customer health and addressing their evolving needs proactively.
The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.
The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.
The Customer Success Manager at Syndio will guide companies in achieving workplace equity by managing their relationships, ensuring compliance, and driving the effectiveness of equity tools. This role requires collaboration with various teams to support customer needs, influence service strategy, and lead initiatives focused on diversity and inclusion.
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
As a Customer Success Manager at Appinio, you will manage a portfolio of clients by building relationships, supporting them in utilizing market research insights to achieve their goals, conducting workshops, monitoring customer activity, managing renewals, identifying growth opportunities, and advocating for customer feedback internally.
The Client Success Manager at Merative is responsible for managing client relationships, ensuring successful adoption and utilization of the platform, and mentoring team members. The role involves monitoring client communications, driving actions to strengthen relationships, soliciting feedback, and supporting business development as a subject matter expert.
As an Onboarding Manager, you will guide new customers through the onboarding process, ensuring smooth product adoption and timely integration. You'll monitor KPIs, provide feedback to teams, and ensure a structured handoff to Customer Success, focusing on delivering fast time-to-first-value and enhancing customer satisfaction.
As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.
The Senior Customer Success Manager will be the voice of the customer, coordinating between sales, product, and engineering. Responsibilities include advocating for customers, managing enterprise deals, and working to improve product adoption and configuration. A technical background in cloud environments and debugging issues is essential, along with strong customer interaction skills.
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