Top Remote Senior Customer Success Manager Jobs

The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.

As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.

As a Customer Success Manager, you will build strong customer relationships, monitor key performance metrics, facilitate meetings to align customer strategies with RELEX, and innovate operational processes. You'll also manage solution improvements and provide administrative support like reporting and invoicing.

The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.

As a Client Success Manager, you will lead efforts to expand Enveritas' reach into new market segments, particularly in palm oil, rubber, and cocoa. Your responsibilities will include managing client relationships, conducting sustainability analysis, and collaborating on special projects with global colleagues, focusing on issues like emissions and farmer livelihoods.

The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.

As a Customer Success Manager at Syndio, you will guide enterprise clients in achieving workplace equity by managing relationships, ensuring compliance, and driving usage of equity tools. You'll collaborate with various teams to support customer needs and influence Syndio's service strategy.

The Principal Customer Success Manager drives customer loyalty and adoption of Trellix Solutions. This role involves consulting with key accounts, developing success plans, collaborating with sales teams, advocating for customer needs, handling deployment escalations, and identifying risks to customer outcomes.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.

The Customer Success Manager at Syndio is responsible for fostering strong relationships with clients, guiding them in achieving workplace equity goals, ensuring compliance, and driving product utilization. This role requires effective communication with various stakeholders, collaboration with internal teams, and proactive customer support to lead renewals and upsell opportunities.

The Customer Success Manager will enhance the client experience with Picus Security's platform by forging relationships, onboarding customers, and ensuring alignment with their security needs. The role involves acting as a trusted advisor, collaborating with internal teams to deliver value and foster customer loyalty, while assessing customer health and addressing their evolving needs proactively.

The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.

The Client Success Manager at Merative is responsible for managing client relationships, ensuring successful adoption and utilization of the platform, and mentoring team members. The role involves monitoring client communications, driving actions to strengthen relationships, soliciting feedback, and supporting business development as a subject matter expert.

The Agency Success Manager at Attentive focuses on building and nurturing relationships with agency partners to enhance customer success. Responsibilities include strategic planning, proactive account management, product education, and collaboration with internal teams to ensure growth and satisfaction. The role aims to unlock value through technology solutions while driving measurable ROI.

As an Enterprise Customer Success Manager, you will build and maintain strong relationships with key clients, ensuring their business goals align with our SaaS solutions. Responsibilities include onboarding new clients, providing training, advocating for clients internally, executing strategic account plans, and tracking performance metrics to enhance client satisfaction and drive usage and renewals.

The Customer Success Manager at Syndio will guide a dedicated portfolio of enterprise clients to achieve workplace equity goals. Responsibilities include nurturing customer relationships, providing insights on workplace equity strategies, collaborating with various teams, and influencing customer service strategies. The role demands excellent communication skills and the ability to engage with C-Suite executives.

The Customer Success Manager at EasyPost advocates for customers by preventing churn, identifying needs for account growth, and collaborating with internal stakeholders to resolve issues. Responsibilities include conducting account health assessments and maintaining customer data in the CRM, while delighting customers and driving their success with EasyPost's services.