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Top Remote Senior Customer Success Manager Jobs

6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will foster relationships with customers, guiding them to achieve their workplace equity goals. You will communicate with key decision makers, coordinate with various teams, and influence customer service strategies. Your role involves understanding customer needs, addressing compliance, and ensuring effective use of workplace equity tools.
6 Days Ago
USA
Remote
53 Employees
Entry level
53 Employees
Entry level
Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
4 Days Ago
United States
Remote
304 Employees
120K-140K Annually
Senior level
304 Employees
120K-140K Annually
Senior level
Software
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
6 Days Ago
USA
Remote
47 Employees
75K-85K Annually
Mid level
47 Employees
75K-85K Annually
Mid level
Edtech • Healthtech • Telehealth
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
8 Days Ago
United States
Remote
705 Employees
Senior level
705 Employees
Senior level
Software • Analytics
As a Digital Customer Success Manager, you will engage proactively and reactively with multiple accounts to enhance product adoption and success. Collaborating with the Renewals team, you'll work on customer retention and growth, serving as a trusted advisor, and shaping strategies for the new Pooled CSM team.
Top Benefits:
401-K
Health Insurance
Paid Sick Days
+2 More
7 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will build relationships with customers, guiding them towards achieving their workplace equity goals while ensuring compliance with equity needs. Responsibilities include advising on equity strategies, collaborating with various teams, and promoting product usage. This role involves working with large enterprise clients and engaging executives to deliver workplace fairness solutions.
4 Days Ago
USA
Remote
781 Employees
Senior level
781 Employees
Senior level
Fintech
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
8 Days Ago
Phoenix, AZ, USA
Remote
1,100 Employees
65K Annually
Senior level
1,100 Employees
65K Annually
Senior level
Big Data • HR Tech • Mobile • Software • Database
The Enterprise Customer Success Manager at ZipRecruiter will oversee multiple Enterprise accounts, providing onboarding, training, and strategic insights to enhance client success and engagement. The role involves collaboration with the sales and product teams, performance monitoring, and relationship building with key stakeholders to ensure client satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, build strong relationships, and provide ongoing support and compliance assistance. Your role involves collaborating with various teams to enhance customer experience and influence company strategies based on evolving customer needs.
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving their workplace equity goals, manage relationships with enterprise clients, communicate product updates, and collaborate with internal teams. You will also identify customer needs and influence the overall customer service strategy while participating in training on workplace equity nuances.
8 Days Ago
United States
Remote
29 Employees
Senior level
29 Employees
Senior level
Security • Software
As the founding Customer Success Manager, you'll enhance customer satisfaction and adoption of our product by addressing technical challenges, guiding customers towards their goals, and working collaboratively with internal teams. Responsibilities include training customers, managing escalations, building relationships, and advocating for customer needs.
6 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build strong customer relationships, guide clients to achieve their equity goals, and ensure ongoing compliance. Your role involves collaborating with multiple teams, communicating with customers about their needs, and influencing the customer service strategy as the company scales.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will lead relationships with clients, particularly large enterprise accounts, to help them achieve workplace equity goals. The role involves collaboration with various teams to support customer needs, driving product usage, managing renewals, and ensuring compliance with equity strategies. Key responsibilities include communication with stakeholders, understanding customer needs, and influencing service strategies.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide customers in achieving workplace equity goals, serving as a trusted resource for their ongoing needs. Responsibilities include fostering relationships with clients, collaborating with internal teams, managing renewals, upsell opportunities, and influencing customer service strategies to enhance client engagement.
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build and maintain relationships with enterprise clients, guiding them to achieve workplace equity goals. Your role involves advising customers on compliance, promoting software usage, and collaborating with internal teams to respond to customer needs. You'll influence customer service strategy while ensuring customer satisfaction and success.
7 Days Ago
United States
Remote
88 Employees
Entry level
88 Employees
Entry level
Software
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+1 More
8 Days Ago
USA
Remote
10,130 Employees
Mid level
10,130 Employees
Mid level
Cloud • Software • Analytics
The Customer Success Manager will manage client relationships, driving upsell opportunities, conducting Quarterly Business Reviews, onboarding clients, and collaborating with various teams to enhance client satisfaction and optimize product usage.
8 Days Ago
United States
Remote
109 Employees
95K-115K Annually
Senior level
109 Employees
95K-115K Annually
Senior level
Artificial Intelligence • Professional Services • Software
The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of clients in achieving their workplace equity goals. This role involves building strong customer relationships, advising on compliance needs, collaborating with various internal teams, and influencing customer service strategy. The ideal candidate should have extensive experience with large enterprises and strong communication skills to engage with executive-level clients.
8 Days Ago
US
Remote
94 Employees
Entry level
94 Employees
Entry level
Software
As a Customer Success Manager, you will manage accommodation requests, provide personalized housing options through enterprise software, and build relationships with relocation consultants while supporting reporting on conversion figures.
8 Days Ago
United States
Remote
178 Employees
Mid level
178 Employees
Mid level
Edtech
As a Customer Success Manager at Securly, you will manage relationships with approximately 300 small school districts, focusing on driving customer satisfaction, retention, and account growth. Key responsibilities include proactive relationship management, needs assessment, account growth, and collaboration with other teams to enhance customer engagement.
8 Days Ago
United States
Remote
361 Employees
67K-89K Annually
Junior
361 Employees
67K-89K Annually
Junior
Software
The Client Success Manager is responsible for maintaining and growing client relationships, ensuring satisfaction, and driving product adoption within the Marine Division. Responsibilities include managing a portfolio of accounts, providing training, creating documentation in Salesforce, advising on product usage, and serving as a liaison between clients and internal teams.
9 Days Ago
United States
Remote
2,000 Employees
135K-150K Annually
Expert/Leader
2,000 Employees
135K-150K Annually
Expert/Leader
Food • Software • Hospitality
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers focusing on managing the largest strategic accounts in the restaurant and retail sectors. Responsibilities include setting visions for scalable account management, developing technical problem-solving frameworks, and providing strategic guidance to help customers innovate and grow through loyalty strategies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations to achieve workplace equity by maintaining relationships with customers, guiding them on strategies, ensuring compliance, driving product usage, and collaborating with various teams. The role involves engaging with C-suite executives, synthesizing customer needs, and contributing to customer service strategies.
8 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager, you will own customer relationships, helping clients achieve their workplace equity goals. You'll engage with decision-makers, support compliance needs, and drive tool usage while collaborating with various teams. You'll also participate in training to enhance your knowledge of workplace equity.
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