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Top Remote Senior Customer Success Manager Jobs
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Customer Success Manager will develop strong relationships with customers, guide them in achieving workplace equity goals, and support their ongoing needs. Responsibilities include collaborating with implementation and product teams, influencing customer service strategies, and participating in training about workplace equity.
Experienced Customer Success Manager with a focus on overseeing a portfolio of customers in the application security domain. Strong problem-solving skills, excellent communication abilities, and experience in technical product demonstrations. Passionate about building customer relationships and working in a dynamic startup environment.
The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.
As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.
The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.
The Customer Success Manager at Syndio will empower organizations in achieving workplace equity goals. Responsibilities include managing customer relationships, advising clients on equity strategies, ensuring compliance, and collaborating with various teams to enhance customer experience. The role also involves identifying customer needs and influencing the company's customer service strategy.
The Customer Success Manager will develop relationships with clients, ensuring they achieve workplace equity goals. Responsibilities include advising on strategies, guiding compliance needs, managing customer interactions, and collaborating with various teams to enhance service delivery and customer satisfaction.
As a Customer Success Manager at Glia, you will manage ongoing relationships with key clients, providing strategic advice and ensuring they derive maximum value from the platform. Your responsibilities include creating reports, collaborating with internal teams, and developing training initiatives while leveraging your expertise in complex SaaS products.
As a Customer Success Manager, you will manage a portfolio of service companies, analyze user engagement data, lead customer conversations to align goals with ServiceTitan usage, and collaborate with teams to enhance customer experience. You will also solve customer requests proactively and discover improvement areas in products and processes.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
As a Customer Success Manager at Syndio, you will guide a dedicated portfolio of customers in achieving workplace equity goals by building relationships and advising on compliance and usage of workplace equity tools. You'll work closely with teams across the company to support customers, identify evolving needs, and influence customer service strategies.
The Customer Success Manager at Algolia will support the LATAM customer base by enhancing customer onboarding, adoption, retention, and success. Responsibilities include conducting product training, providing proactive recommendations, resolving account issues, and acting as a liaison between customers and internal teams while analyzing customer metrics to prevent churn and identify expansion opportunities.
As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
As a Customer Success Manager at Syndio, you will manage customer relationships, guiding them to achieve workplace equity goals. Your responsibilities include advising on equity strategies, driving product usage, and collaborating with various internal teams to enhance client satisfaction and ensure compliance. Your role will also involve influencing the overall customer service strategy and training on workplace equity concepts.
As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.
The Client Success Manager at ExecOnline is responsible for managing client relationships, ensuring client satisfaction, and supporting clients in achieving their objectives. This role involves coordinating with account management and cross-functional teams, evaluating client engagement, and facilitating client interactions effectively.
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
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