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Top Remote Senior Customer Success Manager Jobs
As a Customer Success Manager at Syndio, you will build lasting relationships with customers to guide them in achieving their workplace equity goals, advise on compliance needs, and drive engagement with workplace equity tools. You will collaborate with various teams within the organization to ensure customer satisfaction and support renewals and upsell opportunities.
The Customer Success Manager at Securly is responsible for cultivating relationships with approximately 300 small school districts, ensuring customer satisfaction and retention. This role involves monitoring customer health scores, conducting needs assessments, driving account growth through upselling, and collaborating with various teams to enhance the customer journey.
The Customer Success Manager at Hamilton Lane will focus on onboarding and training clients while maintaining strong client relationships. Responsibilities include providing service through calls and emails, managing contract renewals, and collaborating with the sales team to enhance product adoption and support governance.
As a Mid-Market Customer Success Manager, you will onboard new Enterprise customers, drive adoption, manage renewals, and identify expansion opportunities while collaborating with various teams to improve customer engagement and retention metrics.
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
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The Customer Success SME III will drive operational excellence by optimizing processes and enhancing tooling. Key responsibilities include managing problem priorities, identifying improvement opportunities through data analysis, collaborating with cross-functional teams, and ensuring excellent customer experiences. The role requires a hands-on approach and proactive engagement with stakeholders to simplify and improve customer interactions.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
The Associate Customer Success Manager at Transfr will drive product adoption, manage customer engagements, ensure smooth implementation processes, and maintain proactive communication for customer retention and satisfaction. The role includes collaborating with the Customer Success team to address challenges, gather customer feedback, and improve business metrics related to customer relationships.
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
As a Customer Success Manager at Addition Wealth, you will streamline operational processes, manage key client relationships, support customers, and build new processes as the company scales, ensuring exceptional results and customer satisfaction.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, manage relationships with enterprise clients, and collaborate with various teams to meet customer needs. You will ensure ongoing compliance, drive usage of equity tools, and contribute to the customer service strategy as the company grows.
As an Enterprise Customer Success Manager, you'll drive product adoption, enhance customer experiences, and ensure success with our platform. You'll establish strategic plans, onboard customers, cultivate relationships, present business reviews, and mitigate churn. Collaboration with teams for retention and growth is vital, along with addressing client issues efficiently.
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
As a Customer Success Manager, you will oversee relationships with approximately 300 small school districts, ensuring they achieve their safety and wellness objectives using Securly’s products. Your role involves driving revenue growth through consultative selling, upselling, and cross-selling while building trust and collaborating across teams to foster customer success.
The Customer Success Manager will enhance customer engagement and retention by driving product adoption and utilization. This role involves analyzing customer data, supporting seamless implementations, facilitating renewal processes, managing customer feedback, and utilizing resources to educate clients, ultimately improving customer satisfaction and reducing churn.
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
As an Associate Customer Success Manager, you will support customer engagement and retention, drive product adoption, and ensure customers leverage the value of Transfr's offerings. You will collaborate with the Customer Success team to address challenges, facilitate renewals, and implement customers' success plans, driving improvements in business metrics and customer feedback processes.
As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.
The Customer Success Manager at Transfr will focus on ensuring customers derive value from the company's immersive training products. They will drive customer engagement, monitor utilization, prevent churn, and secure subscription renewals while providing implementation support and developing self-service resources.
The Client Success Manager (CSM) serves as a trusted advisor for mid-to-large enterprise clients, focusing on driving client success through performance reporting, campaign strategy, and client communication. Responsibilities include managing client relationships, leading campaign planning, troubleshooting, and advocating for client needs. The CSM is also responsible for updating revenue forecasts and reviewing client health to identify expansion opportunities.
As a Client Success Manager at LRN, you will maintain client relationships, ensure value delivery, manage all commercial aspects of the partnerships, and act as a strategic advisor to clients. You will work on account growth, conduct business reviews, analyze client metrics, and represent client feedback to internal teams.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. Responsibilities include serving as a primary contact for a portion of Muck Rack’s mid-market segment, achieving retention and account growth goals, delivering product demos, managing the customer lifecycle, and more. Success in this role will be measured through quarterly revenue retention goals and customer health and engagement metrics.
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