Top Remote Customer Success Manager Jobs
As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.
The Customer Success Manager at Scribe will act as the primary contact for SMB customers, focusing on onboarding, retention, and engagement. This role involves leveraging data and automation to enhance customer interactions, developing best practices, and collaborating with various teams to improve customer experiences.
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
As a Cloud Customer Success Manager, you will build relationships with clients, providing support and guidance to maximize their value from cloud solutions. Responsibilities include managing customer satisfaction, retention, strategic account plans, conducting training, and utilizing data insights for performance tracking.
The Customer Success Manager at Terrascope will help businesses implement their carbon management platform effectively, ensuring they achieve sustainability goals. Responsibilities include strategizing customer transformations, fostering long-term relationships, and coordinating across teams for execution excellence in cloud solutions.
The Customer Success Manager at Sapience Analytics will provide business support for customers during product deployment and adoption. This role involves collaborating with customers and internal teams, assessing requirements, supporting sales, and designing product integration solutions.
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As a Principal Customer Success Manager, you will serve as a trusted advisor to high-value accounts, utilizing your product knowledge to enhance customer value. Your role includes building customer relationships, monitoring usage trends, and identifying growth opportunities while collaborating with internal teams for seamless customer experiences.
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.
The Enterprise Customer Success Manager will develop strong customer relationships to promote retention and loyalty. Responsibilities include onboarding new customers, maintaining regular communication, monitoring health metrics, implementing retention strategies, and resolving issues. They will ensure customer success through effective use of products/services and act as a customer advocate within the company.
The Customer Success Manager (CSM) will develop customer relationships that promote retention and loyalty. They will work closely with internal and external customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The CSM will play a critical role in ensuring our customers achieve their desired outcomes, are satisfied with our products and services, and ultimately realize the value they expect from their investment.
The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.
The Customer Success Manager at Overstory is responsible for managing customer relationships from onboarding through the entire customer journey, ensuring customer success, influencing product roadmap, and renewing and expanding contracts. This role requires excellent communication, project management skills, and empathy.
The Customer Success Manager at Overstory will build relationships with customers, manage onboarding processes, coordinate with teams for product delivery, renew contracts, and expand accounts while ensuring customer satisfaction and success.
As an Enterprise Customer Success Manager, you will manage relationships with high-profile clients, ensuring customer satisfaction and improved ROI for ControlUp's products. You will guide customers through their lifecycle with the company, coordinate resources, and act as a project manager to facilitate successful implementations while promoting effective use of the product suite.
As a Payer Senior Customer Success Manager, you will manage health plan customers, developing strong relationships and ensuring service delivery according to contractual obligations. You'll advocate for customers internally, oversee the customer lifecycle, and provide strategic insights for performance improvement while driving revenue growth through member engagement strategies.
The Customer Success Manager will empower organizations to attain workplace equity by building strong customer relationships and guiding them through their equity goals. Responsibilities include advising on compliance, driving usage of tools, collaborating with multiple teams, and managing customer feedback and needs to ensure ongoing success and satisfaction.
The Customer Success Manager will empower organizations by guiding them to achieve workplace equity goals, managing customer relationships, advising on strategies, ensuring compliance, driving product usage, and collaborating with teams to enhance customer satisfaction and success.
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
As a Customer Success Manager at Syndio, you will build and nurture customer relationships, guide them in their workplace equity goals, and ensure ongoing compliance with product usage. This role involves working closely with various internal teams and participating in training to understand workplace equity better, aiming to enhance customer engagement and satisfaction.
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