Top Remote Customer Success Manager Jobs
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Lead, Customer Success Manager will serve as a player/coach, leading and mentoring a team of 4-6 Customer Success Managers. Responsibilities include coaching the team, driving client satisfaction, and collaborating cross-functionally to support product adoption and growth.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
The Customer Success Manager will support law school partnerships, manage relationships, guide law schools in maximizing the 12twenty platform, and ensure they meet career services goals. Responsibilities include leading webinars, providing expert advice on law recruitment processes, and creating educational content for partners.
As a Customer Success Manager, you will build and maintain relationships with customers, serve as the voice of the customer, analyze customer data to inform product development and promote customer retention, while also acting as an advocate within the organization.
As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.
The Customer Success Manager evaluates operational requirements and documents system configuration needs. They analyze processes, coordinate with project teams during system migrations, and solve complex problems while guiding less experienced team members. The role focuses on supporting seamless communication and planning within the organization.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
As the Enterprise Customer Success Manager, you will be responsible for ensuring the success of large customers, leading onboarding, training, and overall customer adoption. You will leverage your experience in professional services or consulting to engage with senior management, manage complex business applications, and apply customer success strategies to enhance client experience and satisfaction.
As a Customer Success Manager, you'll manage a portfolio of approximately 35 high-touch Enterprise accounts, ensuring maximum value from our software. Responsibilities include building senior-level relationships, providing tailored solutions, analyzing user engagement data, and mentoring new hires while contributing to continuous improvement initiatives. This role involves multi-tasking in a fast-paced environment with some national travel.
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
As a Strategic Customer Success Manager focused on Commercial Real Estate, you will manage customer accounts, ensuring product adoption, retention, and up-selling. You will act as a trusted advisor, educating clients on how to leverage data insights to enhance their business outcomes, while collaborating with teams to incorporate customer feedback into the product roadmap.
The Customer Success Manager at Glia will establish and maintain consultative relationships with key clients, providing strategic direction, creating performance reports, and collaborating across teams to enhance customer experience with the platform. Responsibilities include implementing solutions and conducting training initiatives based on client needs.
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
The Manager of Enterprise Customer Success will lead a team focusing on maximizing customer value from Atlassian products, ensuring customer satisfaction and retention, mentoring team members, and collaborating with various departments. Responsibilities include managing team performance, supporting customer escalations, and planning for business growth.
The Senior Client Success Manager will develop strong client relationships, drive product adoption, track account metrics, analyze performance data, negotiate contracts, and minimize churn. They will also collaborate with internal teams to advocate for client needs and build effective business strategies for long-term client retention and growth.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
The Customer Success Manager will develop customer relationships to promote retention and loyalty, guide customers through onboarding, monitor customer health, and drive upselling and renewals while providing training and support throughout the customer lifecycle.
The Customer Success Manager (CSM) plays a critical role in developing customer relationships, ensuring customer satisfaction, and driving customer success outcomes. Responsibilities include customer onboarding, relationship management, success planning, issue resolution, upselling, and advocating for customers. The role requires 3+ years of experience in customer success, account management, or a similar role, along with skills in data analysis, customer management, and sales techniques.
The Customer Success Manager will manage the relationship with customers, ensuring they achieve workplace equity goals. Responsibilities include guiding customers on equity strategies, facilitating compliance, maintaining engagement, and collaborating with internal teams to enhance customer experience.
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