Top Remote Customer Success Manager Jobs
The Customer Success Manager at Syndio will empower organizations in achieving workplace equity goals. Responsibilities include managing customer relationships, advising clients on equity strategies, ensuring compliance, and collaborating with various teams to enhance customer experience. The role also involves identifying customer needs and influencing the company's customer service strategy.
The Customer Success Manager for the LATAM market partners with customers to understand their business objectives, deliver ROI, drive product adoption, and ensure customer engagement and retention. The role involves educating customers on product features and advocating for their needs internally.
The Customer Success Manager will develop strong relationships with customers, guide them in achieving workplace equity goals, and support their ongoing needs. Responsibilities include collaborating with implementation and product teams, influencing customer service strategies, and participating in training about workplace equity.
As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity goals by managing customer relationships, guiding equity strategy, and ensuring ongoing compliance with workplace equity tools. You will collaborate with various teams to enhance the customer journey and identify evolving customer needs.
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
Serve as the product expert and mental health advocate for a book of business made up of enterprise Spring Health customers. Develop and maintain positive working relationships with multiple customers and consultants. Drive revenue through member engagement strategies. Bachelor's degree preferred with a deep passion for transforming the U.S. healthcare system, with 7+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
As a Customer Success Manager at Syndio, you will guide a dedicated portfolio of customers in achieving workplace equity goals by building relationships and advising on compliance and usage of workplace equity tools. You'll work closely with teams across the company to support customers, identify evolving needs, and influence customer service strategies.
Experienced Customer Success Manager with a focus on overseeing a portfolio of customers in the application security domain. Strong problem-solving skills, excellent communication abilities, and experience in technical product demonstrations. Passionate about building customer relationships and working in a dynamic startup environment.
The Customer Success Manager will develop relationships with clients, ensuring they achieve workplace equity goals. Responsibilities include advising on strategies, guiding compliance needs, managing customer interactions, and collaborating with various teams to enhance service delivery and customer satisfaction.
The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
As a Customer Success Manager at Syndio, you will manage customer relationships, guiding them to achieve workplace equity goals. Your responsibilities include advising on equity strategies, driving product usage, and collaborating with various internal teams to enhance client satisfaction and ensure compliance. Your role will also involve influencing the overall customer service strategy and training on workplace equity concepts.
The Customer Success Manager will enhance the experience of Udacity's customers, especially executives from Fortune 1,000 companies, by providing a dedicated customer success process. Responsibilities include ensuring customer engagement, developing long-term relationships, coaching customers, and collaborating with sales and marketing teams to drive satisfaction and renewals.
As a Customer Success Manager at Sphera, you'll manage B2B customer portfolios, advise on SaaS implementations, drive customer adoption, conduct training and support account management to identify upsell opportunities, while ensuring customer satisfaction with our solutions.
The Customer Success Manager will guide a portfolio of customers to achieve their workplace equity goals by building lasting relationships, advising on strategies, and ensuring compliance. They will engage with different teams to support customer needs and influence overall customer service strategy.
As a Customer Success Manager at Attentive, you will lead the strategy and management of relationships with Mid-Market clients, ensuring successful onboarding, integration, and account growth. You will analyze customer usage for forecasts, contribute to improving customer experience, and work closely with various teams to identify expansion opportunities, all while focusing on renewing contracts.
The Customer Success Manager will lead account management and relationship renewals for Echo360 products. Responsibilities include promoting product adoption, maintaining customer satisfaction, and fostering strong relationships. The role involves analyzing client data to drive engagement and providing strategic guidance to customers.
The Customer Success Manager will be responsible for enhancing customer experience, ensuring project success, and facilitating communication between delivery teams and federal agency stakeholders. The role involves wearing multiple hats, providing onboarding support, aligning goals with clients, and regularly measuring account health.
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
The Mid-Market Customer Success Manager at BILL focuses on driving product adoption and subscription renewals for the BILL platform. Responsibilities include managing client relationships, monitoring customer health, conducting business reviews, and promoting additional products. A strong emphasis is placed on communication and understanding of financial processes.
The Customer Success Manager is responsible for managing customer relationships, ensuring clients achieve their goals through onboarding, training, and strategizing for product adoption and growth. They track metrics, enhance customer retention, and collaborate across teams to drive service expansion and client satisfaction.
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