Top Remote Customer Success Manager Jobs

Manage and grow assigned customer accounts through regular engagement, resolving issues, driving renewals, upsells and cross-sells, supporting onboarding, monitoring account health, and collaborating with internal teams to ensure customer success.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption of CDK solutions, minimizing churn, identifying upsell opportunities with Sales, training dealership staff, preparing client reports, and documenting engagements in Totango. Heavy travel required (up to 75%).

Own retention, renewals, and expansion for a book of enterprise accounts. Drive adoption, upsell Pushpay products, deliver on quota, run business reviews, build executive relationships, and travel for on-site presentations (8–12 trips/year).

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.

Manage relationships with agency clients, provide support and insights, drive adoption of metrics, and collaborate with sales and analytics teams.

Lead client onboarding and success: proactively guide customers to outcomes, identify and resolve friction, build retention rituals, gather feedback and wins, and use data/AI-augmented dashboards to scale client journeys in a remote, async, project-based role.

Own a portfolio of community bank and credit union clients, drive product adoption and renewals, lead executive business reviews and onsite engagements, identify upsell opportunities, triage escalations, and collaborate with Implementation, Product, and Support to maximize client value and retention.

Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.

The Client Success Manager will track and report revenue cycle KPIs, analyze data, offer client-centric solutions, communicate insights, and manage multiple accounts effectively.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

Own a portfolio of mid-market to large clients as the primary contact; drive retention, renewals, and expansion. Conduct business reviews and strategy sessions, develop success plans, monitor account health, resolve issues within SLAs, collaborate with Sales/Product/Support/Onboarding, track forecasts and CRM data, and travel up to 25%.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.

Manage a portfolio of high-value B2B SaaS clients to drive adoption, retention, and account growth. Lead QBRs, monitor customer health, partner with onboarding, AM and technical teams to deliver value, surface customer feedback to Product, and support renewals and expansion.

As a Customer Success Manager, you will manage customer projects, ensure satisfaction, drive growth in accounts, and implement solutions effectively.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.

As a Customer Success Manager, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence.

Manage customer projects in manufacturing maintenance, ensuring satisfaction and operational excellence while driving relationship growth and ROI.

Manage a portfolio of law-firm and corporate legal clients to drive adoption, retention, and expansion of DeepJudge's AI-powered enterprise search. Lead onboarding, training, stakeholder and project coordination, business reviews, issue resolution, and surface client feedback to inform product. Promote ROI and upsell opportunities while ensuring high client satisfaction.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Technical Customer Success Manager will lead strategic success for complex enterprise accounts, focusing on technical orchestration, customer onboarding, integration, and relationship management to ensure business outcomes.

Own implementation and adoption for a book of large enterprise wealth-tech clients. Run implementations, drive usage against business outcomes, manage stakeholders and account strategy, surface product signals, and partner with Sales, Product, and Engineering to secure renewals and expansions.

Own retention, net revenue retention, and expansion across an enterprise SaaS multifamily portfolio. Build executive relationships, drive adoption and value realization, execute churn-prevention strategies, partner with Sales on upsells, and surface customer feedback to Product and Leadership.