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Top Remote Customer Success Manager Jobs

337+ Job Results
2 Days Ago
2 Locations
Remote
32 Employees
Entry level
32 Employees
Entry level
Software • Business Intelligence
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
2 Days Ago
3 Locations
Remote
85 Employees
115K-135K Annually
Junior
85 Employees
115K-135K Annually
Junior
Software
As a Customer Success Manager at Rinsed, you will onboard, engage, and retain customers while ensuring they receive maximum value from the Rinsed platform. Your responsibilities include executing the customer journey, advising clients on best practices, gathering product feedback, and managing customer support escalations. A focus on building customer relationships and driving product adoption is essential.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
2 Days Ago
US
Remote
94 Employees
Entry level
94 Employees
Entry level
Software
As a Customer Success Manager, you will manage accommodation requests, provide personalized housing options through enterprise software, and build relationships with relocation consultants while supporting reporting on conversion figures.
2 Days Ago
USA
Remote
179 Employees
Junior
179 Employees
Junior
Cloud • Digital Media • Edtech • Social Media • Software
As a Customer Success Manager at Mighty, you will train on their proven track record, create success plans for hosts, anticipate key moments for hosts, manage risks to relationships, and ensure effective communication between hosts and teams to enhance their results.
Top Benefits:
401-K
Company Equity
Dedicated Diversity Inclusion Staff
+20 More
2 Days Ago
USA
Remote
10,130 Employees
Mid level
10,130 Employees
Mid level
Cloud • Software • Analytics
The Customer Success Manager at VoApps will manage key client accounts, ensuring they maximize product value while driving revenue growth through upselling. Responsibilities include conducting client meetings, onboarding new clients, analyzing utilization data, and collaborating with various internal teams to advocate for client needs.
2 Days Ago
USA
Remote
10,130 Employees
Mid level
10,130 Employees
Mid level
Cloud • Software • Analytics
The Customer Success Manager will manage client relationships, driving upsell opportunities, conducting Quarterly Business Reviews, onboarding clients, and collaborating with various teams to enhance client satisfaction and optimize product usage.
2 Days Ago
USA
Remote
90 Employees
170K-220K Annually
Expert/Leader
90 Employees
170K-220K Annually
Expert/Leader
Information Technology
The Strategic Customer Success Manager at SentiLink is responsible for maintaining relationships with strategic accounts, onboarding new customers, developing an understanding of fraud solutions, and collaborating with various teams to ensure customer success through consultation and performance analysis.
2 Days Ago
2 Locations
Remote
52 Employees
95K-110K Annually
Senior level
52 Employees
95K-110K Annually
Senior level
Appliances
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
2 Days Ago
United States
Remote
300 Employees
Entry level
300 Employees
Entry level
Cloud • Mobile • Software
As a Customer Success Manager, you will support customers with BuildOps software through various communication methods, ensure customer satisfaction, troubleshoot issues, document feedback, and collaborate with the internal team while also traveling to customer sites for implementations.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
2 Days Ago
USA
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
The Customer Success Manager at Clipboard Health is responsible for maintaining partnerships with healthcare facilities, ensuring a positive experience, addressing issues, and communicating effectively with stakeholders. The role requires problem-solving skills, business acumen, and collaboration with internal teams to meet customer needs while gathering feedback for product improvement.
2 Days Ago
United States
Remote
2,700 Employees
68K-104K Annually
Senior level
2,700 Employees
68K-104K Annually
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager at Q2 will build and maintain relationships with clients, participate in client implementations, analyze customer needs, ensure issue resolution, manage contract renewals, identify cross-sell opportunities, and provide training and support.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
3 Days Ago
United States
Remote
60 Employees
100K-160K Annually
60 Employees
100K-160K Annually
Not Specified
Software
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
3 Days Ago
United States
Remote
60 Employees
Entry level
60 Employees
Entry level
Software
Nooks is a platform transforming sales reps from manual laborers to scientists. With a combination of AI tools, automation, and real-time collaboration, Nooks aims to automate most of the sales rep's job, allowing them to focus on more meaningful tasks. The team at Nooks is composed of experienced individuals from top companies and they have raised significant funding. The company is experiencing fast growth and offers a range of solutions for sales teams.
4 Days Ago
United States
Remote
14 Employees
Junior
14 Employees
Junior
Financial Services
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
3 Days Ago
United States
Remote
246,171 Employees
Mid level
246,171 Employees
Mid level
Information Technology
As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.
3 Days Ago
United States
Remote
39 Employees
Junior
39 Employees
Junior
Software
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
3 Days Ago
USA
Remote
55 Employees
Senior level
55 Employees
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
4 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will foster relationships with key accounts, advising them on workplace equity strategies and ensuring their compliance needs are met. They will guide customers towards achieving equity goals, collaborate with cross-functional teams, and influence customer service strategies. Success in this role requires engagement with C-Suite executives, customer relationship management, and a passion for workplace fairness.
4 Days Ago
New York, NY, USA
Remote
24 Employees
Mid level
24 Employees
Mid level
eCommerce
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
4 Days Ago
Arlington, VA, USA
Remote
105 Employees
Senior level
105 Employees
Senior level
Software
The Customer Success Manager will serve as a strategic advisor to customers, ensuring solution adoption, revenue management, and customer growth. Responsibilities include managing account relationships, providing tactical support, educating on platform features, analyzing engagement data, and collaborating cross-functionally to drive customer success initiatives.
4 Days Ago
21 Locations
Remote
132 Employees
Mid level
132 Employees
Mid level
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
4 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide companies in achieving workplace equity by managing their relationships, ensuring compliance, and driving the effectiveness of equity tools. This role requires collaboration with various teams to support customer needs, influence service strategy, and lead initiatives focused on diversity and inclusion.
4 Days Ago
US
Remote
800 Employees
Mid level
800 Employees
Mid level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
Top Benefits:
401-K
Company Equity
Customized Development Tracks
+35 More
4 Days Ago
Boston, MA, USA
Remote
26 Employees
Junior
26 Employees
Junior
Fintech • Software • Financial Services
As an Enterprise Customer Success Manager, you will ensure clients successfully adopt LearnLux programs, manage onboarding processes, provide ongoing support, develop educational webinars, and drive engagement within assigned accounts.
10 Days Ago
Boston, MA, USA
Remote
Hybrid
29 Employees
Senior level
29 Employees
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
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