Top Remote Customer Success Manager Jobs

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

Manage a portfolio of ~70-80 ecommerce enterprise customers, drive product adoption (AI, automation, integrations), run QBRs and renewals, monitor account health, identify churn risk, implement optimizations, collaborate with Sales/Product/Support, maintain customer data, and leverage AI tools to improve customer workflows and team processes.

Own post-sale relationships for strategic enterprise accounts across US and Canada. Drive product adoption, ROI, renewals, and expansion through executive engagement, QBRs, KPI reporting, and cross-functional advocacy. Translate platform capabilities into customer business outcomes, manage escalations, and align product and operations with trade compliance workflows.

The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.

Manage a portfolio of customers as a trusted advisor, driving platform adoption, retention, and expansion. Align engagements to customers' cybersecurity and third-party risk objectives, forecast renewals and upsell opportunities, collaborate with sales and product, deliver strategic account planning and executive-level relationships, and represent customer feedback to improve the product and services.

The Senior Customer Success Manager will drive account growth, manage post-sales journeys, develop relationships, and utilize data to enhance customer engagement and retention.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.