Top Remote Customer Success Manager Jobs

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

Manage a portfolio of high-profile healthcare accounts to ensure retention and adoption. Monitor MAUs/WAUs, identify engagement risks, build clinician and admin relationships, drive organic expansion, translate customer needs into product feedback, and apply product updates to improve clinical workflows.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Customer Success Manager ensures customers achieve maximum value from SaaS products by driving adoption, retention, and expansion through engagement and collaboration with various teams.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Own customer success for assigned cloud accounts to drive retention and expansion. Build strong customer relationships, run success and business reviews, manage renewals and escalations, monitor account health, create dashboards and success plans, identify expansion opportunities, and improve adoption and NPS.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Customer Success Manager at DataHub will manage enterprise accounts, drive product adoption, and build relationships to ensure customer success and satisfaction.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

Lead lifecycle for enterprise and OEM/channel customers—onboard, deploy, drive adoption, retention, renewals, and expansion. Act as technical advisor on data, storage, and multi-cloud architecture, deliver QBRs and success plans, enable partners, resolve escalations, and provide product feedback while partnering with Sales, Product, Operations, and Engineering to maximize customer value.

Own enterprise customer relationships to drive platform adoption, align usage to business outcomes, lead renewals and expansion, operationalize scalable CS processes, run executive business reviews, influence product roadmap with customer feedback, and coordinate onboarding and enablement to ensure long-term value and retention.

Own a $5M–$6M ARR book (35–45 mid-market and enterprise accounts), driving end-to-end implementation, utilization, renewals, and expansion. Build strategic partnerships with People and L&D leaders, run executive reviews, surface expansion signals, advocate cross-functionally, and document scalable playbooks to improve processes and outcomes.

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

Strategic, customer-facing role managing a portfolio of strategic accounts to drive onboarding, adoption, value realization, and expansion of HPE as-a-service solutions. Build customer success plans, act as trusted advisor and escalation point, coordinate cross-functional teams, support upsell/cross-sell, and deliver measurable business outcomes. Role carries quota, requires Eastern/Central hours coverage and occasional domestic travel (~10-15%).

Lead post-implementation customer onboarding, drive product adoption, develop strategic success plans, perform business reviews and on-site visits, resolve escalations, and partner with Product and Engineering to ensure retention and renewals.

The Senior Customer Success Manager will drive account growth, manage post-sales journeys, develop relationships, and utilize data to enhance customer engagement and retention.

Lead strategic, high-touch success for 50-75 high-value creator accounts. Build relationships, drive retention and expansion, optimize email strategy, increase product adoption, run tests, surface customer insights, and collaborate cross-functionally to improve creator outcomes and Kit's roadmap.

Manage a portfolio of advertising clients for Quora, provide strategic guidance to scale revenue, troubleshoot campaign delivery, optimize performance campaigns, conduct business reviews and check-ins, translate analytics into actionable insights, and share best practices internally and externally.

The Senior Customer Success Manager at xSuite fosters customer relationships, supports product transition, presents solutions, and coordinates sales efforts.

Lead post-sales experience for enterprise customers: onboarding, renewals, upsells, and strategic account management. Act as trusted advisor, drive product adoption and value realization, coordinate cross-functional teams, resolve account issues, and use data to inform customer strategy and growth.