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Top Remote Customer Success Manager Jobs
The Partnership Success Manager will enhance client satisfaction and retention by developing success strategies, fostering meaningful relationships, and ensuring clients achieve their educational goals using Teachstone solutions. Responsibilities include onboarding support, managing contract logistics, monitoring client health, and advocating for client needs internally.
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers focusing on managing the largest strategic accounts in the restaurant and retail sectors. Responsibilities include setting visions for scalable account management, developing technical problem-solving frameworks, and providing strategic guidance to help customers innovate and grow through loyalty strategies.
The Customer Success Manager at Hamilton Lane will focus on onboarding and training clients while maintaining strong client relationships. Responsibilities include providing service through calls and emails, managing contract renewals, and collaborating with the sales team to enhance product adoption and support governance.
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The Customer Success SME III will drive operational excellence by optimizing processes and enhancing tooling. Key responsibilities include managing problem priorities, identifying improvement opportunities through data analysis, collaborating with cross-functional teams, and ensuring excellent customer experiences. The role requires a hands-on approach and proactive engagement with stakeholders to simplify and improve customer interactions.
The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.
The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
The Senior Client Success Manager will manage client relationships, drive renewals, foster successful outcomes, and identify opportunities for account expansion. This role requires advocating for clients and ensuring their long-term success with GoCo's products and services, leveraging extensive industry knowledge and expertise to improve client satisfaction and retention.
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
The Senior Customer Success Manager will drive customer satisfaction and retention by managing relationships with enterprise clients, securing expansion opportunities, and ensuring the Aria billing platform meets client needs. The role involves collaborating with cross-functional teams and proactively addressing customer concerns.
The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.
The Agency Success Manager at Attentive focuses on building and nurturing relationships with agency partners to enhance customer success. Responsibilities include strategic planning, proactive account management, product education, and collaboration with internal teams to ensure growth and satisfaction. The role aims to unlock value through technology solutions while driving measurable ROI.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Technical Success Manager will guide customers through their journey with the company, providing product enablement, coaching, and technical support to maximize the impact of their investment.
As the Head of Customer Success, you will develop and implement a strategy for customer success and onboarding, build and lead a team to enhance customer experiences, streamline support processes, and work closely with leadership to execute on go-to-market strategies while leveraging data for improved customer retention and growth.
As a Manager in Customer Success at Nielsen, you will lead the Marketing Mix team to analyze advertising effectiveness and provide actionable insights to global clients. Your role involves building relationships, managing analytics projects, and translating complex data into impactful stories for clients, ultimately driving marketing efficiencies and value creation.
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
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