Top Remote Customer Service Representative Jobs

The Customer Service Specialist will interact directly with customers, assist with order fulfillment, utilize proprietary technology, and ensure high levels of customer satisfaction. The role requires quick-thinking and problem-solving skills to handle high-volume calls effectively.

The Customer Experience Team Lead will manage the customer support team, focusing on performance metrics, team productivity, and client inquiries. Responsibilities include handling escalated issues, developing training programs, and identifying process improvements to enhance customer experience for owned brands.

The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.

The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.

As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.

As a Customer Support Representative at Descript, you'll provide personalized multi-channel support to customers, troubleshoot issues, and update clients on their requests. Experience with multimedia editing software and CRM tools is essential. You'll champion customer needs and collaborate effectively with your team.

As a Customer Support Specialist at Mayfair, you'll provide exceptional service to users of financial products across phone, chat, and email, document customer interactions, and enhance the customer service culture. You'll drive improvements in processes and tools while meeting productivity goals and complying with regulations.

As a Customer Experience Specialist, you'll manage collections of overdue accounts, ensuring timely payments while mentoring junior agents. You'll utilize various tools to engage customers, analyze their situations, and provide solutions while complying with regulations. The role emphasizes outstanding customer service and achieving performance indicators.