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Top Remote Customer Service Representative Jobs
The Consumer Services Specialist provides exceptional customer service by managing inbound calls, assisting customers with bank-related inquiries, and promoting relevant products. Responsibilities include problem resolution, call quality performance measurement, and ongoing training to enhance skills.
The Customer Support Specialist at Zipline will provide first-class customer service by responding to customer inquiries via chat and email, escalating technical issues, collaborating with team members, and assisting in training new hires. They will also identify common problems and gather customer feedback for product improvements.
As a Client Support Specialist at Ontic, you will engage directly with clients, manage support tickets, resolve issues, and improve documentation. You will work across teams to enhance client experiences while reporting on metrics related to client inquiries. Technical aptitude and communication skills are essential in this proactive role.
The Customer Support Representative will provide excellent customer service by resolving questions through various channels and collaborating with internal teams to improve support processes and workflows. Responsibilities include mastering the AcuityMD application, creating help center articles, and maintaining the internal knowledge base.
The role involves providing customer support by handling inbound and outbound calls and emails related to customer inquiries about orders, cancellations, and refunds. Strong communication skills and attention to detail are essential. The position is part-time with a commitment of 20 hours per week.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
The Customer Support Specialist at VERO is responsible for providing exceptional assistance to renters and property managers through chat, email, and phone support. The role involves addressing customer issues efficiently, guiding them through applications, and enhancing the overall user experience by clearly explaining complex topics.
As a Customer Experience Partner, you will drive customer satisfaction and retention through quoting activities and collaboration with sales and operations teams. Your focus will be on implementing customer experience strategies, enhancing customer journeys, and advocating for customer needs within the organization.
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
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As a Customer Support Representative, you will assist clients primarily through email and phone, perform data entry tasks, follow up on cases daily, and ensure accurate communication with clients and vendors. Responsibilities include quality assurance checks, documenting interactions, and resolving client issues in a timely manner.
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
The Customer Care Representative at Spokeo will handle customer contacts efficiently via phone, provide technical support, and relay user feedback. The role requires strong communication skills, flexibility in scheduling, and curiosity about technology. Training will be provided for other communication channels like chat and email.
As a Customer Service Representative at Sutherland, you will support customers for a major streaming service, providing assistance with technology, resolving issues, and enhancing their experience. The role requires patience, empathy, and strong communication skills, all performed in a fast-paced environment.
As a Customer Support Specialist at Attentive, you will troubleshoot and resolve technical issues for customers via email and live chat. You will also provide guidance on best practices for the platform, manage customer interactions from start to finish, and liaise with various teams to enhance customer experiences.
As a Money Customer Support Agent, you will provide exceptional service to cardholders, resolving inquiries regarding credit card products. You will identify trends in customer issues and work independently while collaborating with other teams to ensure customer satisfaction.
The Manager of Customer Support will oversee a team of support engineers, ensuring effective resolution of technical issues, and continuously improving customer satisfaction. Responsibilities include managing team performance, collaborating with cross-functional teams on product improvements, and delivering training programs.
The Customer Support Specialist will be the first-responder for Attentive's customers, troubleshooting technical issues, and optimizing the user experience. Responsibilities include providing support through email and live chat, advising on best practices, triaging issues, and continuously training to become an expert on the platform.
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
As a Spanish Customer Service Representative, you will engage with customers via phone, email, and social media to solve problems, ensure ticket delivery and payments, and maintain high service metrics. You'll need to have strong empathy and decision-making skills to advocate for customers and provide exceptional service in a fast-paced environment.
The Customer Support Specialist at HeartFlow provides world-class customer service for web-based medical software products, resolves customer inquiries, manages case documentation, assists in onboarding, collaborates with various departments, and drives improvements in support quality.
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As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.
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