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Top Remote Customer Service Representative Jobs
The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.
The Customer Support Specialist will engage with customers to resolve queries, provide solutions, and guide them through troubleshooting. Responsibilities include managing customer satisfaction, driving support metrics, collaborating with cross-functional teams, and utilizing payroll software and time clock functionality for effective support.
Assist customers with inquiries through online chats and email, providing excellent customer service for a music streaming service. Responsibilities include problem-solving, collaboration with the team, and participating in projects.
As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.
The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.
As a Client Success Consultant, you will maintain client relationships, ensure software adoption, minimize churn, provide training, and communicate effectively with clients. You'll work cross-departmentally to improve client satisfaction and retention through proactive engagement and support.
The Customer Experience Partner at Soligent will enhance customer satisfaction through effective quoting and cross-functional collaboration. The role involves implementing customer experience strategies, supporting sales with accurate proposals, and driving continuous improvement initiatives for customer retention.
The job involves providing voice support and clear communication to assist customers, resolving issues based on client guidelines and procedures. Candidates will work on multiple client projects, addressing customer queries with empathy and professionalism.
The Customer Experience Team Lead will manage the customer support team, focusing on performance metrics, team productivity, and client inquiries. Responsibilities include handling escalated issues, developing training programs, and identifying process improvements to enhance customer experience for owned brands.
As a Customer Support Representative at vFairs, you will assist customers through their document processing journey, providing personalized support via phone and Zoom. You will educate potential customers about products, build relationships, conduct market research, and collaborate with teams to enhance customer engagement and boost company revenue.
Lead and grow the Customer Support team to ensure a best-in-class customer experience for a digital experience and virtual events SaaS platform, managing support requests, team performance, and cultivating relationships across departments.
The Customer Success Specialist at Fliff will assist customers with technical problems, respond to inquiries via phone, email, or chat, and analyze product issues. They will also update databases, monitor social media for complaints, and gather customer feedback to improve services and product features.
Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.
The Customer Support Specialist will advocate for clients in the legal tech industry, ensuring they achieve positive outcomes with LollyLaw. Responsibilities include supporting customers via email and phone, troubleshooting issues, onboarding new clients, creating help center materials, and collaborating with stakeholders to meet evolving needs.
The Customer Support Specialist at Sprinter Health will field and resolve customer inquiries via phone, email, and SMS, assist with scheduling changes, confirm appointment details, and support clerical tasks. This role involves collaboration with various teams to improve processes and deliver excellent patient-centered care.
The Customer Support Specialist provides assistance to process servers, managing inquiries, resolving issues, and overseeing the distribution of cases. This role requires effective communication and collaboration to address performance concerns, monitor work status, and improve operational processes within the company.
The Customer Experience Specialist is responsible for managing the collection of outstanding accounts receivable, ensuring a positive customer journey, mentoring team members, and adhering to compliance standards. This role requires effective communication and negotiation skills to resolve delinquencies and promote customer loyalty.
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As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
As a Client Support Specialist at Charlie Health, you will facilitate client and family support post-admission, handle inquiries via calls and texts, coordinate care with internal teams, improve client attendance, and manage scheduling while meeting performance KPIs.
As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.
The Support Representative assists customers with technical support via phone and email, leveraging various tools and processes to solve their problems effectively. This role is pivotal in maintaining customer satisfaction and provides a pathway for career advancement within the company.
As a Pro Specialist in the Success team, you will manage a portfolio of service companies to drive product success and customer retention. You will analyze product adoption data, partner with other teams to enhance customer experiences, and create a trusting environment to foster positive referrals. Your role will involve understanding customer needs and providing specialized support to maximize their outcomes.
Top Companies Hiring Remote Customer Service Representatives
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