Top Remote Digital Media Customer Success Jobs
Drive and execute critical strategic initiatives to achieve goals, partner cross-functionally, track progress and communicate with leadership teams, identify operational efficiencies, and propose solutions.
The Publisher Success Manager is the dedicated day-to-day contact for a subset of premium publisher partners and GumGum’s longtail support publishers utilizing Zendesk support system. This role plays an essential role in retaining existing partners and deploying growth initiatives at scale. The Publisher Success Manager manages Tier 1 and Tier 2 publisher partnerships, resolves account issues, and identifies growth opportunities. They also support publisher onboarding implementations.
The Client Development Manager at Epsilon will drive revenue growth within the Non-Profit sector by collaborating with Sales Directors to execute client marketing strategies, manage day-to-day client interactions, lead sales for Non-Profit clients, and negotiate contracts with clients.
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Answer inbound calls, sell insurance plans, input client information into CRM, participate in team meetings. Must be licensed insurance agent in multiple states, have FFM certification, proficiency in call center software, and fluent in Spanish.
Senior Client Success Manager at VideoAmp responsible for driving post-sale servicing and retention, building strong client relationships, and delivering value through customized strategies and solutions. Must have extensive knowledge of AdTech, TV, data, and digital video space.
The Strategic Partnership Specialist will be responsible for managing communication with existing partners, prospecting new partners, and closing all sales in the affiliate and sponsorship revenue generation channels. They will also coordinate with topic teams, drive revenue, optimize content marketing and conversion rate optimization (CRO), manage billing, and prioritize resources effectively.
The Senior Customer Success Manager will be responsible for driving product adoption and commercial ownership of strategic customer accounts. They will act as a product expert and consultant to help customers achieve their desired business results. They will collaborate with various departments and continuously improve their skills.
The Sr. Customer Success Manager will be responsible for managing and growing strategic relationships with key customers, ensuring optimal engagement with the product, understanding and addressing customer needs, and driving upsell opportunities.
A Customer Experience Associate provides operational and transactional support to 360 Finance clients of all business life cycles. Responsibilities include receiving calls from clients, researching inbound requests, resolving customer concerns, conducting outbound follow-ups, ensuring positive client experiences, and adhering to compliance rules and regulations.
Responsible for delivering and developing successful media programs through addressable planning and total path optimization across all addressable channels. Provides guidance on audience strategies, optimization approach, and campaign architecture. Supports the needs of senior associates and managers on day-to-day management of a customer assignment. Helps design performance updates, business reviews, and new audience-based addressable solutions.
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