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Top Remote Customer Success Jobs in Cleveland, OH
Mobile • Software
Manage customer lifecycle from onboarding to growth, serve as primary contact, drive product adoption, and collect customer feedback.
Top Skills:
AngularCSSHTMLJavaScriptReactSdkVanilla JsVue
Artificial Intelligence • Software • Generative AI
Lead AI-powered transformation for Fortune 50 CPG customers, managing onboarding, adoption, retention, and strategic partnerships while driving measurable business outcomes.
Top Skills:
Ai SolutionsData AnalyticsSaaS
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.
Top Skills:
Crm SystemsDigital Marketing Tools
Software
The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.
Edtech • Software
The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.
Top Skills:
Salesforce
Software
As a Customer Success Manager, you'll guide valued customers through onboarding, ensure product adoption, manage renewals, and drive growth by providing consultative support and identifying upsell opportunities.
Top Skills:
CRMCustomer Success Tools
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills:
Digital Marketing
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills:
AutomationCRMSaaSWorkflows
HR Tech • Software
The Lead Customer Success Manager will manage enterprise client relationships, drive user adoption, act as a trusted advisor, ensure customer satisfaction and retention, and collaborate cross-functionally to optimize customer success practices.
Top Skills:
AISaaS
Artificial Intelligence • Software
The Senior Solution Architect will guide customers through AI implementation, from architecture design to deployment, ensuring successful customer engagement and optimization post-sale.
Top Skills:
AWSAzureGCPGoKubernetesNode.jsPython
Legal Tech
The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.
Top Skills:
ExcelGoogle SheetsHubspotLookerTableauZendesk
Financial Services
Manage customer success and product management activities. Ensure customer onboarding, provide technical support, and identify product improvements based on feedback.
Top Skills:
Product ManagementSoftware Development LifecyclesTechnical Account Management
New
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Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Software
The Enterprise Technical Customer Success Manager will be the main contact for customers, providing technical guidance and driving product usage while nurturing customer relationships and identifying growth opportunities.
Top Skills:
APIsCloud-Based TechnologiesSaaSWeb/Mobile Environments
Software
The Technical Customer Success Manager will be the main contact for customers, providing technical guidance, nurturing relationships, and driving product adoption while ensuring customer retention and revenue growth.
Top Skills:
APIsCloud-Based TechnologiesCloudinaryDamSaaSWeb/Mobile Environments
Cybersecurity
The Senior Customer Success Manager oversees customer engagement, retention, and satisfaction by guiding clients in using 1Password effectively and fostering strong relationships with stakeholders.
Top Skills:
GainsightSalesforce
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.
Top Skills:
CatalystPythonSalesforceTableauZendesk
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Growth Customer Success Manager at Anaconda, you will drive customer retention and satisfaction by scaling success programs, analyzing usage patterns, and educating users on product features while collaborating across functions.
Top Skills:
CatalystPythonSalesforceTableauZendesk
Artificial Intelligence • Marketing Tech • Mobile • Software
The Customer Success Manager will manage relationships with Enterprise customers, advising on marketing strategy and maintaining client success through tailored plans and collaboration with internal teams.
Top Skills:
CatalystCrm ToolsSalesforce
Artificial Intelligence
The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.
Top Skills:
APIsCrm SoftwarePaasSaaS
Software
The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.
Top Skills:
Grc SolutionsSaaS
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at ASAPP will manage enterprise accounts, ensuring clients realize value from AI solutions, drive adoption, and maintain relationships.
Top Skills:
AISaaS
Software
Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.
Top Skills:
JIRASalesforce
Software
The Customer Success Engineer role involves providing Tier 1 and Tier 2 technical support, troubleshooting issues, maintaining records, and supporting customer success initiatives.
Top Skills:
JIRASaaSSalesforce
Artificial Intelligence • Software • Cybersecurity
As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.
Top Skills:
EdrGoogle SecopsSIEMSoar
Top Companies in Cleveland, OH Hiring Remote Customer Success Roles
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