Top Remote Sales Operations Jobs in Cleveland, OH

Partners with go-to-market leaders to analyze sales performance, pipeline, forecasts, seller productivity, and operational metrics. Leads cross-functional initiatives, improves sales processes, CRM hygiene, CPQ practices, reporting, workflows, and account coverage. Builds executive dashboards and practical recommendations, using Salesforce, spreadsheets, AI, automation, and analytics to improve sales execution and measurable business outcomes.

Leads sales operations analytics and strategic initiatives, including forecasting, pipeline and funnel analysis, KPI reporting, deal structuring, process improvement, and revenue predictability. Partners with sales leadership and cross-functional teams to improve sales execution, automation, dashboards, and operating cadences. Mentors junior analysts and drives alignment across marketing, sales, and customer success.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Support sales territory planning, quota alignment, compensation processes, revenue operations, CRM data integrity, reporting, audits, and process improvements. Analyze market and account data to design equitable territories, reconcile discrepancies, improve workflows, support system implementations, troubleshoot issues, and develop training and documentation. Partner with sales leadership and cross-functional teams to optimize territory structure and revenue operations capabilities.

Own regional Sales Operations infrastructure, including territory and quota planning, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational improvements. Partner with sales leadership, finance, compensation, systems, analytics, and enablement to improve coverage, forecast accuracy, workflow automation, and execution across multiple sales channels.

Leads strategy and operations for the global expansion organization, partnering with revenue leadership on segmentation, account scoring, capacity planning, quotas, metrics, forecasting, and operating cadence. Standardizes post-sale expansion motions, develops AI and automation strategy, and partners with systems and enablement teams to improve productivity. Builds analytical models and insights for leadership while hiring and managing a team of analysts and operations partners.

Own sales operations strategy and execution, including process design, forecasting, performance reporting, account assignments, compensation plans, Salesforce data quality, dashboards, and cross-functional business initiatives. Partner with sales leadership, finance, data, and product teams to improve workflows, support planning, identify risks and opportunities, and drive operational effectiveness.

Own global sales strategy and operations for a rapidly scaling B2B travel technology company. Responsibilities include segmentation, account scoring, territory design, capacity modeling, goal setting, forecasting, pipeline reviews, QBRs, sales process design, and executive reporting. Lead AI strategy across prospecting, forecasting, deal execution, and coaching, while partnering with systems, finance, enablement, growth, and data teams. Build analyses directly and hire and manage a team of analysts and strategy partners.

Own sales, onboarding, and customer success operations, including territory management, commissions, pipeline and lifecycle processes, CRM data hygiene, reporting, health scoring, segmentation, and workflow improvements. Translate operational needs into buildable requirements for Business Systems, reduce manual work, improve process consistency, and support revenue teams through data-informed decisions and cross-functional partnership.

As a Revenue Operations Analyst II, you'll optimize merchant lifecycle processes, manage lead routing, support attribution tracking, and collaborate across teams to enhance lead management efficiency.

Uses analytics to identify process vulnerabilities, optimize sales operations, and turn large datasets into actionable recommendations. Builds and maintains datasets, models, dashboards, and reports in Hex, Salesforce, and Google Sheets; improves Salesforce processes and flows; establishes metric tracking; collaborates with engineers, product managers, and business partners; and presents insights to drive operational and customer outcomes.

Supports national QSR account operations through sales reporting, forecasting, analytics, customer initiative execution, demand planning, pricing administration, product commercialization, and customer portal management. Partners with Sales, Finance, Supply Chain, Manufacturing, Logistics, and Customer Service to improve service continuity, resolve issues, maintain accurate data, and support customer commitments. Provides National Account Manager coverage and develops dashboards and processes that improve commercial visibility and operational efficiency.

Leads sales operations strategy, analytics, technology management, lead-generation processes, pipeline reporting, and cross-functional sales and marketing initiatives. Builds dashboards, predictive models, and data solutions; evaluates AI and technology platforms; ensures lead handoff effectiveness; advises senior leadership; manages vendor technology delivery; and maintains sales, demand-generation, and experience databases.

Supports proposal and RFP development, sales operations, and client onboarding. Coordinates deadlines, cross-functional workflows, documentation, CRM records, implementation milestones, training, and communications from sales commitment through go-live. Maintains proposal content and operational materials in systems including Responsive, SharePoint, Microsoft Office, Adobe Acrobat, and CRM platforms. Identifies process gaps and supports workflow improvements in a fast-paced, deadline-driven environment.

Leads Sales and Revenue Operations across sales, customer success, partnerships, and channel teams. Develops GTM strategy, forecasting, pipeline management, sales compensation, process improvements, technology roadmaps, and commercial planning. Builds high-performing operations teams, drives cross-functional alignment, supports AI transformation, and improves revenue productivity through data, systems, and operational excellence.

Own strategic planning, analytics, process optimization, technology administration, and enablement for Ping Identity’s global SDR organization. Build Salesforce dashboards, analyze productivity and pipeline metrics, optimize lead routing and territory management, improve the SDR technology stack, support compensation planning, and drive cross-functional alignment among Sales, Marketing, and Revenue Operations. Lead AI pilots, create scalable processes and documentation, and provide performance insights and recommendations to leadership.

Own sales and revenue operations from prospect diligence through contract execution, billing handoff, and renewals. Manage vendor questionnaires, proposals, RFPs, order forms, pricing approvals, contracts, redlines, and executed-contract records. Maintain HubSpot as the revenue system of record, including pipeline hygiene, workflows, quoting, and reporting. Coordinate sales support, scheduling, accounting handoffs, and collections questions while building scalable processes for a growing B2B software company.

Leads the Health Systems Sales Operating System, integrating sales operations, forecasting, planning, enablement, inside sales, and SDR functions. Establishes performance cadences, governance, KPIs, CRM requirements, territory and capacity planning, and scalable selling motions. Partners with Finance, Marketing, Product, Customer Success, Services, Contracts, and IT to improve pipeline generation, forecast accuracy, deal execution, seller productivity, and commercial transformation. Builds and develops a multifunctional leadership organization.

Leads go-to-market strategy and operations across the commercial organization. Owns revenue-growth initiatives, sales process design, forecasting cadence, reporting requirements, product launches, onboarding, training, enablement, and sales playbooks. Partners across sales, delivery, finance, marketing, and product to improve productivity, adoption, and execution. Manages a growing team and drives ambiguous strategic recommendations through implementation.

Directs presale operations, overseeing intake, quoting, RFPs, proposals, testing, peer reviews, process improvement, and technology adoption. Leads managers and staff, resolves cross-functional conflicts, develops talent, manages budgets and performance, and analyzes capacity, output, and customer trends. Partners with Underwriting, Actuarial, Sales, and product stakeholders to deliver accurate, competitive, timely responses for Life and Supplemental Health products.

Supports quoting, order management, account servicing, product configuration, partner processes, and sales reporting for assigned accounts. The role responds to customer requests, tracks orders, identifies upsell opportunities, manages product and supplier information, and uses internal and partner-facing systems. It also assists with onboarding and mentoring sales operations employees while maintaining strong relationships with customers, partners, and internal stakeholders.

Supports quoting, order management, customer requests, product and service configurations, account knowledge, partner applications, promotions, rebates, and order reporting. The role also identifies upsell opportunities, maintains stakeholder relationships, and mentors new sales operations employees while supporting IT industry accounts, including Air Force-related business.

Leads the Sales Operations Assistant team, manages workloads and performance, improves processes and systems, supports Salesforce and SAP, analyzes sales and operational data, produces recurring reports, and oversees cross-functional projects that improve efficiency, accuracy, and sales effectiveness.