Top Remote Sales Operations Jobs in Cleveland, OH

Analyze sales performance, forecasts, pipelines, and channels to identify efficiency and revenue-growth opportunities. Build Tableau and Salesforce dashboards, deliver insights to leadership, support sales experiments, optimize processes, administer CRM data, and manage incentive and awards reporting. Partner cross-functionally with Sales, Finance, Marketing, Technology, Analytics, and executive stakeholders while evaluating AI and other sales technology solutions.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Lead complex consultative sales pursuits for cybersecurity, digital/AI, and manufacturing operations management solutions targeting industrial OEMs. Manage the full sales cycle, engage executive IT and OT stakeholders, collaborate with technical and delivery teams, generate pipeline, and focus on long-term customer value. The role is remote in the United States and requires 40% travel.

Analyzes revenue data, develops forecasting models and performance dashboards, improves RevOps processes, validates data, and delivers strategic insights to sales and marketing stakeholders. The role supports business reviews, annual planning, cross-functional reporting initiatives, revenue strategy, risk mitigation, and stakeholder training while identifying operational efficiencies and growth opportunities.

Own sales strategy and operations by analyzing business health, developing performance metrics, designing coverage and forecasting models, managing territories and data hygiene, and identifying growth opportunities. The role supports executive reporting, sales process improvements, Salesforce and business-system enhancements, change management, user training, and adoption of new tools and processes across global sales teams.

Senior Sales Operations Analyst responsible for establishing sales operating cadences, improving forecasting and pipeline discipline, managing territories and account assignments, developing analytics and reporting, and optimizing Salesforce and related GTM technologies. The role partners with Sales leadership and cross-functional teams to improve seller productivity, outbound execution, data quality, automation, and revenue performance.

Provides sales operations, CRM administration, commercial analytics, and reporting support. Develops Salesforce dashboards and workflows, analyzes pipeline and forecasting performance, maintains CRM data governance, and improves commercial processes through automation and documentation. Partners with Business Development, Finance, Marketing, Operations, and leadership to deliver actionable insights, resolve data issues, and support account planning, territory management, and performance reviews.

Leads UKG’s global sales incentive strategy and operations, including compensation plan design, quota setting, SPIFFs, governance, analytics, payout alignment, and President’s Club programs. Partners with Sales, Revenue Operations, Finance, HR, Legal, and executive leadership to align incentives with SaaS growth objectives. Oversees cross-functional execution, policy management, systems implementation, performance reporting, and program optimization while managing and developing a sales compensation and revenue operations team.

The Director of Sales Operations leads forecasting, revenue planning, sales analytics, territory and quota planning, deal operations, compensation support, and revenue technology administration. The role owns Salesforce and related systems, improves reporting and automation, supports M&A integrations, partners with cross-functional leaders, and manages a Revenue Operations team. It is responsible for establishing scalable commercial processes, improving forecast accuracy, and providing executive-level insights across a multi-brand SaaS business.

Lead enterprise SaaS renewals, contract negotiations, pricing, amendments, and downsell mitigation. Manage commercial operations, agreement lifecycles, forecasting, Salesforce data hygiene, and renewal risk strategy. Partner with RevOps, Finance, Customer Success, Sales, legal teams, and executive buyers to protect recurring revenue, structure multi-year deals, drive expansions, and develop scalable renewal playbooks. Use AI, telemetry, and analytics to improve churn prediction, pricing, forecasting, and operational efficiency.

Manage sales operations workflows for field sales, including target setting, performance management, compensation, incentives, hiring budgets, tools, reporting, dashboards, supplier relationships, and business intelligence. Partner with HR, engineering, sales leaders, and suppliers to improve systems, develop SQL-based analyses, support sales initiatives, and scale new programs into business-as-usual processes.

Own enterprise sales strategy and revenue operations by managing forecasting, pipeline health, territory design, account planning, quota setting, operating cadences, and performance reporting. Partner with Sales, Finance, Data, Systems, and Engineering to improve CRM infrastructure, automate workflows, build scalable processes, and support sales enablement. Use AI, analytics, and business intelligence to identify opportunities and guide leadership decisions.

Supports North American sales operations for major retail accounts, including sales forecasting, inventory monitoring, account and SKU reporting, contribution-margin analysis, pricing oversight, promotion management, and CPFR engagement. Partners with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, improve processes, execute promotions, and deliver recommendations that improve account performance and customer service.

Manage sales planning and operations for North American retail accounts, including sales and inventory analysis, forecasting, CPFR, pricing, promotions, account-level reporting, contribution margin analysis, and process improvement. Partner with Sales, Finance, Supply Chain, Marketing, and Operations teams to identify risks, optimize performance, and support retail customers. The role requires advanced Excel skills, retail planning experience, familiarity with major retailer planning systems, and strong analytical and communication abilities.

Leads commercial sales operations, Salesforce administration, process automation, sales enablement, reporting, vendor and platform management, and cross-functional technology projects. Manages the sales operations team, improves workflows, maintains customer and prospect data, supports sales leadership, and coordinates with IT to deliver systems and process enhancements.

Sales Operations Analyst I gathers and manages sales data, maintains data accuracy, interprets reports, supports dashboards and reporting automation, and addresses data issues. The role collaborates with sales teams to identify performance opportunities, improve processes and system functionality, coordinate testing and feedback, and support operational initiatives. Candidates need a bachelor's degree, strong communication and organizational skills, Microsoft Office proficiency, and preferably 1–2 years of related experience.

Supports field Account Executives and clients by preparing quotes and proposals, processing orders, managing order status, coordinating with vendors and delivery teams, resolving client issues, and advising on internal and vendor processes. The role also prioritizes requests, supports sales growth, negotiates order discrepancies, and ensures service-level commitments are met.

Leads the global revenue operations function across forecasting, pipeline analytics, territory and quota planning, CRM management, reporting, and data governance. Manages analysts and CRM professionals, establishes sales operating cadences, oversees forecast accuracy and pipeline coverage, and partners with Finance, Deal Desk, and Salesforce engineering. Provides executive insights on performance, win/loss trends, retention, pricing, and revenue reconciliation while driving process improvements and systems development.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.