Top Remote Customer Success Jobs in Cleveland, OH

The Strategic Customer Success Manager will manage relationships with key clients, driving account adoption and retention, and developing playbooks and scalable processes within Canals.

The VP of Customer Success is responsible for enhancing customer success metrics, managing a growing team, and driving data-driven improvements to achieve high NRR.

Manage customer relationships, drive product adoption, analyze customer data, advocate best practices, and collaborate with internal teams to enhance user experience.

The Consultant, Customer Success will drive implementation and adoption of People.ai solutions, engaging with clients to ensure successful outcomes and build lasting relationships across teams.

The role involves developing strong customer relationships, ensuring satisfaction, addressing concerns, and collaborating across teams to drive customer success.

The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.

The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.

As the first Technical Customer Success Manager, you'll lead onboarding, deployment, and drive customer relationships in the cybersecurity domain.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.

The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.

Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.

The Customer Success Engineer drives adoption and success of SASE products, providing expertise, training, and strategic guidance to customers, particularly in complex deployments and integrations.

The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.

The Coding Client Success Specialist provides guidance on medical coding, conducts coding reviews, and collaborates with clients to enhance satisfaction and support business goals.

Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.

The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.

The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.

The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.

Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.

Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.

The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.