Top Remote Customer Success Jobs in Cleveland, OH

Mid level
Edtech
The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.
Junior
Edtech
Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.
Top Skills: Customer Marketing PlatformsGainsightSalesforce
13 Days AgoSaved
Remote
Remote Cleveland, OH
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Artificial Intelligence • Edtech
The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.
Top Skills: LookerSalesforce CRMSigmaSQLTableau
13 Days AgoSaved
Remote
Remote Cleveland, OH
Junior
Junior
Enterprise Web • Information Technology • Payments • Sales
The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.
Top Skills: Salesforce
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Artificial Intelligence • Legal Tech • Marketing Tech • SEO
The Project Manager will oversee multiple customer accounts, managing timelines and deliverables while coordinating between clients and internal teams to ensure high-quality project execution.
Top Skills: AsanaJIRANotion
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
Senior level
Senior level
Information Technology • Software
The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.
Top Skills: SalesforceWorkday
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.
Top Skills: AsanaHubspotZendesk
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
187K-234K Annually
Senior level
187K-234K Annually
Senior level
Software
The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.
Top Skills: Ai ToolsChatgptClaude CodeConfluenceExcelGleanJIRAPendoSalesforce
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Information Technology • Software
The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Software
As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.
Top Skills: Data AnalysisEducation Technology
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Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Healthtech
The Regional Customer Success Director will oversee a multi-disciplinary team to drive the adoption of Heartflow's cardiac diagnostic solutions, ensuring operational excellence and customer satisfaction across assigned territories.
Top Skills: Ai-Driven TechnologyCustomer Relationship Management SoftwareHealthcare It Solutions
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
120K-145K Annually
Senior level
120K-145K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology
Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.
Top Skills: APIsBi ToolsData IntegrationsLookerPlanhatSalesforceSigmaSnowflakeSQL
Reposted 13 Days AgoSaved
Remote
Remote Cleveland, OH
92K-116K Annually
Senior level
92K-116K Annually
Senior level
Information Technology
The Senior Client Success Manager manages client relationships, ensuring satisfaction and engagement throughout the client lifecycle, focusing on program implementation and change management strategies.
Top Skills: Excel
Reposted 13 Days AgoSaved
In-Office or Remote
Remote Cleveland, OH
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
14 Days AgoSaved
Remote
Remote Cleveland, OH
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate supports customer relationships, engagement, and operational excellence while preparing to advance to a Customer Success Manager role.
Top Skills: Salesforce
14 Days AgoSaved
Remote
Remote Cleveland, OH
143K-231K Annually
Senior level
143K-231K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
14 Days AgoSaved
Remote
Remote Cleveland, OH
175K-200K Annually
Senior level
175K-200K Annually
Senior level
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills: Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
14 Days AgoSaved
Remote
Remote Cleveland, OH
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.
Top Skills: Customer Support SoftwareHubspotSalesforce
Reposted 14 Days AgoSaved
Remote
Remote Cleveland, OH
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Marketing Tech • Software • Financial Services
As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.
Top Skills: Crm Software
14 Days AgoSaved
Remote
Remote Cleveland, OH
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills: B2B SaasCloudFinopsInfrastructureSecurity
14 Days AgoSaved
Remote
Remote Cleveland, OH
130K-170K Annually
Expert/Leader
130K-170K Annually
Expert/Leader
Cloud • Digital Media • Professional Services • Database
The Customer Success Manager will drive customer adoption, retention, optimize user experience, and lead onboarding while collaborating across teams to enhance customer satisfaction and outcomes.
14 Days AgoSaved
Remote
Remote Cleveland, OH
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Healthtech • Professional Services • Social Impact
The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.
Top Skills: AsanaCRMGoogle SuiteSalesforceZoom
14 Days AgoSaved
Remote
Remote Cleveland, OH
150K-150K Annually
Senior level
150K-150K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As an Enterprise Client Success Manager, you will manage key accounts, foster relationships, drive growth strategies, and collaborate cross-functionally to align client goals with Array's offerings.
Top Skills: Ai ToolsFinancial Innovation Platform
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