Top Remote Customer Success Jobs in Cleveland, OH

The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.

Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.

The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.

The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Customer Success Manager ensures clients achieve outcomes from their investment in AlphaSense, focusing on adoption and engagement, managing relationships, and driving growth through targeted support and training.

The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.

The Customer Success Manager drives platform adoption, assesses customer engagement health, and provides strategic insights, ensuring long-term retention and successful outcomes for clients.

Drive strategic success planning and engagement across enterprise accounts while aligning customer needs with Tines' platform, ensuring adoption and expansion.

The Strategic Client Success Partner manages client relationships, ensuring satisfaction, implementing strategies for improvement, analyzing data, and collaborating with internal teams to enhance program outcomes.

As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.

Customer Success Manager will serve as the primary contact for clients, optimize ad performance, communicate solutions, and generate new business relationships while fostering teamwork within the organization.

As a Customer Success Manager, you will manage client accounts, ensure successful onboarding, monitor usage, and advocate for customer needs across teams.

The Customer Success Manager will enhance client satisfaction, manage accounts, drive customer feedback, conduct training sessions, and support product utilization.

The Client Success Manager serves as the primary contact for clients, ensuring satisfaction through relationship management, communication, and issue resolution. Responsibilities include coordinating client requests, facilitating internal collaboration, and identifying growth opportunities to enhance client partnerships.

The Customer Success Manager will manage strategic accounts, drive customer adoption, identify growth opportunities, and ensure customer satisfaction and retention through proactive engagement and collaboration.

Manage customer interactions and relationships, drive product adoption, optimize revenue strategies, and provide post-sales support for hotel clients in North America.

The Associate Customer Success Manager will execute customer engagement strategies, facilitate onboarding, assess customer health, document use cases, and ensure customer satisfaction.