Top Remote Customer Success Jobs in Cleveland, OH

As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.

As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.

As Head of Private Sector Deployment Strategy at TRM Labs, you will lead a team to enable successful deployments, deepen customer adoption, and drive long-term success for financial sector clients, focusing on risk management and compliance integration.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

The Customer Success Manager will cultivate relationships with clients, ensuring they derive maximum value from Vectra's AI-driven cybersecurity solutions while driving customer satisfaction and expansion opportunities.

The Scale Customer Success Manager will enhance customer experiences, drive adoption, manage lifecycle metrics, and support scalable strategies for customer success using analytics and proactive solutions.

The Customer Success Manager will develop relationships with valuable customers, educate them on software and payment solutions, drive adoption, and identify sales opportunities.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

The Customer Success Manager will develop relationships with partner practices to drive retention and growth of transaction volume while leveraging data and technology to optimize engagement and outcomes.

The Head of Customer Success and Implementation will lead a team to maximize client satisfaction, drive revenue, and ensure effective onboarding. Responsibilities include overseeing client performance, managing account growth, and developing strategies for retention and upselling.

Manage a portfolio of clients, ensuring satisfaction and growth. Act as a trusted advisor, driving product adoption and identifying business opportunities.

The Customer Success Associate will lead customer onboarding, enhance customer experience, monitor data trends for growth, and collaborate across teams to improve the customer journey.

The Customer Success Manager increases customer retention and business growth by managing customer relationships, implementing strategic initiatives, and ensuring customer satisfaction with CommandLink's services.

Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.

The Enterprise Customer Success Manager will manage a portfolio of strategic accounts, driving customer satisfaction, product adoption, renewals, and revenue retention while collaborating with cross-functional teams.

The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.

As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.

The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.

The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.

The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.

The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.