Top Remote Operations Jobs in Atlanta, GA

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Own business operations for Payward Services, including partner launch readiness, business planning, leadership reporting, operating cadence, process automation, and strategic cross-functional initiatives. Build repeatable launch processes, integrate new products and acquisitions into operating rhythms, track performance metrics, and improve workflows across Sales, Finance, Product, Engineering, Legal, and Compliance.

Own the day-to-day operation and quality of the customer-facing AI support agent, Help Center knowledge base, and AI feedback loop. Manage content taxonomy, verification, retrieval readiness, prompt and behavior tuning, escalation design, failure triage, launch readiness, runbooks, and operational continuity. Measure automation quality, knowledge-gap closure, escalation precision, operability, and partner trust while documenting systems and training backups.

Leads operational performance across assigned branches by implementing best practices, improving processes, monitoring KPIs, managing inventory and margins, supporting safety, and driving strategic initiatives. Partners with regional and local leaders on assessments, corrective actions, technology rollouts, facility improvements, and operational efficiency. Provides coaching, training, temporary operations coverage, and hands-on support at assigned locations, requiring substantial onsite and overnight travel.

Lead global revenue operations across Sales, Marketing, Customer Success, Finance, and channel teams. Own forecasting, territory planning, pipeline management, compensation, quote-to-cash processes, GTM systems, data governance, dashboards, and KPI visibility. Partner with executives and the board while supporting complex third-party hardware configuration and quoting. Build and manage a high-performing global operations team and optimize scalable go-to-market execution.

Manages partnership operations, including monthly billing reconciliations, benefit administration, utilization reporting, member support, and partner communications. Maintains operational documentation and member-facing resources, troubleshoots complex billing and benefit issues, and coordinates cross-functional partner launches and system enhancements. Collaborates with Product, Technology, Finance, Marketing, Sales, and Member Success teams while supporting strategic initiatives and conference activities.

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Supports day-to-day IT operations for 50–60 clients, focusing on employee onboarding, offboarding, technology procurement, documentation, ticket resolution, and workflow improvement. Communicates with clients through email, Slack, and virtual meetings; tracks requests, identifies recurring issues, maintains client IT playbooks, and co-facilitates data security training. The role requires strong customer service, organization, responsiveness, attention to detail, and the ability to learn technical systems quickly.

Build and maintain revenue operations systems, workflows, integrations, dashboards, and reporting for the membership business. Support member lifecycle tracking, data integrity, process standardization, automation, health scoring, renewal analytics, retention, and expansion insights. Partner cross-functionally to translate operational needs into reliable technical solutions and improve Member Success capacity.

Leads configuration operations for a designated technology area or customer group. Resolves technical incidents, implements customer solutions, anticipates issues, supports service revenue growth, and advises on renewals and account plans. Builds senior customer relationships, prepares recommendations and reports, contributes to knowledge sharing, and collaborates on complex technical issues. The role requires moderate technical expertise, independent judgment, and customer support experience.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Owns business strategy, analytics, processes, and systems supporting the Partnerships organization. Responsibilities include executive planning and reporting, partner revenue dashboards, quote-to-cash operations, renewal and expansion processes, Salesforce and go-to-market technology improvements, partner event operations, roadmap development, and mentoring junior teammates.

Leads technology business operations for the CIO office, translating strategic priorities into coordinated execution. Responsibilities include leadership cadence, governance forums, KPI reporting, executive dashboards, portfolio alignment, strategic planning, executive communications, decision tracking, and accountability across Technology & Delivery. The role prepares board and senior management materials, surfaces risks and dependencies, improves operating discipline, and coordinates strategic initiatives through influence and cross-functional collaboration.

Leads strategic operations for Microsoft's Core commercial organization, managing executive business rhythms, governance, operating cadences, and cross-functional alignment. The role translates strategy into measurable execution, coordinates regional and corporate priorities, surfaces risks and dependencies, improves processes and tooling, and drives accountability across teams. It also supports senior leaders through decision preparation, action tracking, business reviews, and scalable operating frameworks, including adoption of AI and automation capabilities.

Leads the global services operations function supporting training and advisory delivery across North America, EMEA, and APAC. Responsibilities include capacity planning, scheduling, delivery lifecycle management, KPI and financial reporting, quality programs, client experience, process improvement, systems adoption, automation, and building a new distributed operations team. The role partners with Finance, Sales, Product, Content, and regional delivery teams while driving scalable, consistent, and profitable service execution.

Own and scale Teton’s global go-to-market infrastructure across marketing, sales, business development, account management, and customer success. Responsibilities include managing HubSpot and revenue systems, forecasting, analytics, territories, quotas, compensation, deal desk processes, lifecycle operations, market launches, and RevOps team development. The role requires building scalable processes and systems across multiple countries, verticals, and enterprise SaaS-plus-hardware sales motions.

Build and manage the go-to-market operating foundation, including funnel stages, lead routing, CRM strategy, revenue technology, account-based marketing support, attribution, pipeline reporting, forecasting, and leadership reporting. The role partners across Marketing, Business Development, Operations, and Finance to improve commercial data quality and connect deals through contracting and revenue.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Design realistic, multi-step business operations benchmark tasks for evaluating AI systems. Responsibilities include creating workflows, reports, process documentation, spreadsheets, reference materials, and objective grading criteria. Candidates must identify ambiguous or ungradable tasks and deliver approved work on schedule. The role requires substantial hands-on operations experience, structured standards such as SOPs or QA checklists, strong Excel skills, and strong written and spoken English.

Leads HomeBase’s fiduciary services and operational infrastructure, overseeing trust administration, team development, vendor management, invoicing, banking, reporting, controls, and client operations. Partners with attorneys, accountants, advisors, and banking teams to ensure accurate, compliant service delivery. Designs scalable workflows, drives process improvements, manages performance through EOS scorecards and KPIs, supports technology adoption, and expands fiduciary service capabilities.

Lead company-wide operations infrastructure for a rapidly scaling, remote-first AI company. Own operating cadence, OKR and workforce planning, systems of record, organizational governance, knowledge management, and internal AI enablement. Build an operations center of excellence, deploy strategic generalists against cross-functional priorities, establish repeatable practices, and influence founders and functional leaders in a high-velocity environment.

Own Toloka’s go-to-market strategy, commercial offerings, cross-functional process launches, and executive revenue reporting. Partner with the CSO on market decisions, pricing, resource allocation, board preparation, and business reviews. Build reliable models and reporting covering bookings, revenue, pipeline, forecast, and margin. The role requires strong quantitative skills, understanding of AI model training and evaluation, and experience operating across Sales, Delivery, Legal, and Finance.

Maintains accurate applicant records, monitors candidate progress through the recruiting workflow, identifies stalled applications, follows up with recruiters, reports data issues, and prepares daily and weekly recruiting reports. The role requires CRM or applicant tracking system experience, spreadsheet skills, strong attention to detail, clear communication, reliable internet, and availability during US Central business hours.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Leads revenue operations strategy across planning, forecasting, pipeline management, territory and quota design, compensation, CRM processes, reporting, and performance management. Partners with Finance, Sales, HR, Customer Success, and other teams to improve revenue scalability and operational efficiency. Oversees GTM planning, executive reporting, sales process quality, strategic account expansion, deal frameworks, AI automation, and cross-functional initiatives while hiring and developing Planning and Field Operations teams.