Top IT Jobs in Provo, UT

Leads the Service Management Office and establishes governance for incident, problem, change, release, knowledge, and service-management practices across 24x7 client IT operations. The role drives major-incident response, RCA quality, executive and customer communications, operational reporting, continuous improvement, ITSM tooling, standardization, and accountability across global technical teams, vendors, and delivery organizations.

Leads IT risk advisory engagements involving IT internal audit, SOX compliance, ITGCs, SOC reporting, technology risk, cybersecurity governance, and control assessments. Manages planning, testing, documentation, budgets, timelines, client reporting, and deliverables while mentoring consultants. Advises clients on governance, internal controls, compliance, remediation, and technology improvements. Supports proposals, business development, recruiting, and client relationship management.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Leads the IT strategy and organization for Jacuzzi Bath, building a scalable shared-services model across manufacturing and remodeling operations. Oversees IT teams, enterprise systems, ERP and CRM implementations, service management, cybersecurity, data governance, process automation, budgets, vendors, and continuous improvement. Partners with executive and functional leaders to deliver reliable technology, improve operational efficiency, and support business growth.

Leads Jamf’s enterprise applications and digital workplace platforms, including ServiceNow and Atlassian. Owns platform roadmaps, architecture, governance, delivery, integrations, vendor relationships, budgets, licensing, and AI capability adoption. Manages and develops platform administrators, developers, and architects while serving as the escalation point for critical issues. Partners with IT, Security, and business stakeholders to improve employee productivity, automate workflows, control SaaS costs, and guide cross-platform strategy.

Leads technical support for federal business development, capture, and proposal efforts. Develops compliant architectures spanning data centers, cloud, cybersecurity, AI/HPC, edge computing, and classified hosting. Reviews solicitations, creates technical narratives and graphics, supports pricing, customer briefings, demonstrations, and bid decisions. Advises leadership on federal technology trends, compliance frameworks, and competitive positioning while engaging DoD, Intelligence Community, and civilian agency stakeholders.

Conduct penetration tests across infrastructure, networks, web and mobile applications, and cloud environments. Perform application and cloud security testing, simulate adversary techniques, develop custom security tools, document vulnerabilities, validate remediation, and support HIPAA, SOC 2, and PCI DSS compliance. Collaborate with engineering and product teams, track emerging threats, and contribute to purple-team exercises, tabletop events, and security training.

Supports and manages business and IT projects, including ERP implementations, through planning, execution, reporting, risk management, stakeholder coordination, and change management. Maintains project plans, budgets, schedules, KPIs, documentation, and PMO standards while coordinating cross-functional teams, vendors, and system integrators. Facilitates meetings, tracks dependencies and issues, and escalates concerns to project leadership.

Coordinates business and IT projects through planning, execution, reporting, risk and issue management, stakeholder communication, and completion. Maintains project plans, dependencies, budgets, KPIs, dashboards, documentation, and PMO standards. Works with cross-functional business and technical teams, vendors, and system integrators. Supports ERP implementations, organizational change management, resource planning, portfolio reporting, and Agile, Waterfall, or hybrid project methodologies.

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Leads a technical customer experience team responsible for data migrations, imaging and sensor setup, server access, backups, and phone/DNS cutovers before dental practice go-lives. Coaches specialists, manages escalations, improves migration playbooks and processes, tracks operational metrics, and partners with Onboarding, Product, and Engineering. The role requires hands-on technical knowledge of PowerShell, virtual machines, remote desktop tools, server troubleshooting, and dental imaging environments, along with flexibility for night and weekend migration coverage.

Leads technology delivery, operations, development, production support, quality assurance, and project execution for Guidewire PolicyCenter. Partners with Commercial Lines stakeholders to align technology initiatives with business goals, manages application architecture and change controls, and oversees staff development, resource allocation, and performance. Requires strong IT leadership, SDLC expertise, stakeholder management, and experience with Agile, DevOps, cloud environments, and insurance processes.

Leads the enterprise integrations team and governs integration architecture, APIs, middleware, cloud-native patterns, event-driven systems, DevSecOps, observability, and production support. Oversees Guidewire Cloud integrations, vendor connectivity, automation and RPA initiatives, delivery standards, governance, resiliency, and continuous improvement. Partners across technology and business teams, provides technical decision support, manages resources and performance, and develops team members.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Leads production operations for an application, database, or infrastructure area while protecting CUI and maintaining CMMC and regulatory compliance. Reviews data flows, supports incident response, remediates compliance gaps, documents incidents, triages service issues, communicates impacts, and monitors system health during after-hours coverage. Applies critical thinking, problem-solving, Agile, and Lean methods to improve operations, establish performance metrics, and support service-level delivery.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Lead and support independent verification and validation, readiness assessment, quality assurance, and project health assessment engagements for state government clients. Provide expertise in project management, software implementation, data migration, integrations, cybersecurity, testing, architecture, and organizational change. Report risks and status to executive stakeholders, facilitate client meetings, advise clients, develop staff, support training, and contribute to proposals and team growth.

Manages the statewide school-based services EHR and Medicaid billing implementation, including schedules, vendor deliverables, risks, issues, budgets, change control, governance, stakeholder communications, documentation, and project closeout. The role coordinates Agile and hybrid delivery activities, facilitates meetings and release planning, maintains project records, and ensures compliance with state and federal oversight requirements.

Develops and manages client relationships, identifies business needs, and sells technology solutions including hardware, software, cloud, cybersecurity, analytics, and professional services. Responsibilities include solution selling, prospecting, managing multi-month sales cycles and large transactions, maintaining pipeline and forecasts, preparing proposals, coordinating internal and vendor resources, and ensuring client satisfaction. The role requires outside sales experience, consultative selling skills, CRM proficiency, and strong communication and organizational abilities.

Supports Apptio TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, reporting, and quality controls. Collects and analyzes benchmark data, defines business requirements, maps processes, and partners with IT, business units, consultants, and stakeholders to solve technology-related business problems. Assists with strategy, planning, portfolio management, documentation, platform enablement, and mentoring.

Provides hands-on administration and support for identity and access management, SaaS vendors, AI tools, endpoint management, and security remediation. Responsibilities include Entra access provisioning, SSO/SAML certificate renewals, SCIM integrations, license management, ticket triage, endpoint rollouts, patching, CVE remediation, MFA changes, and documentation. The role resolves routine escalations, supports cross-platform troubleshooting, flags security concerns, and contributes to automation, cost optimization, and technology implementation projects.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.