Top Tech Support Jobs in Provo, UT

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Support enterprise customers and partners integrating applications with Wasabi Cloud. Diagnose, research, reproduce, and report defects; test storage services with third-party applications; validate interoperability using APIs and SDKs; investigate S3 protocol behavior; and collaborate with sales, development, QA, product, and support teams.

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

Supports client delivery and implementation of SitusAMC software in production environments. Documents specifications, configurations, user guides, and release notes; configures and tests applications; validates and routes software defects; analyzes requirements; demonstrates upgrades and enhancements; and conducts client and internal training. Provides customer liaison support through virtual and on-site service delivery while resolving issues and adapting to changing priorities.

Provide technical, customer-facing support for AI agents and platform integrations; troubleshoot logs, SQL, and call/messaging workflows; escalate bugs to Engineering; improve support processes and documentation; work with customers from SMB to enterprise.

Serve as initial technical contact for patrons, troubleshooting desktops, laptops, tablets, and smartphones; resolve hardware, Windows OS, network and VPN issues; perform Active Directory password resets; remote into systems when needed; record contacts in CRM; escalate complex issues; provide customer-focused support during assigned shift.

The Small Electronics Tech Support role involves educating customers, troubleshooting issues, and handling customer service calls and emails effectively.

Serve as first point of contact for technical support via phone, email, and chat. Troubleshoot hardware, Windows OS, network/VPN, Active Directory account issues, and Church meetinghouse technology. Use remote support tools and CRM to document interactions, escalate complex issues, and deliver empathetic, customer-focused resolutions while maintaining productivity and quality standards.

Provide first-line technical support for desktops, laptops, tablets, and smartphones via phone, email, and chat. Troubleshoot Windows OS, network connectivity, VPNs, and Active Directory issues; remote into devices, record incidents in CRM, escalate complex problems, and maintain strong customer relationships.

Provide first-line technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPN, Active Directory password issues, and Windows OS problems; log contacts in CRM, escalate complex issues, and support remote users in English and Spanish.

Serve as the initial point of contact providing basic-to-intermediate technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPNs, and Windows OS; remote into user devices; record contacts in CRM; escalate complex issues; maintain productive customer relationships and offer alternative solutions. Work under general supervision and follow policies and procedures.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.