Top Tech Support Jobs in Provo, UT

Provide technical, customer-facing support for AI agents and platform integrations; troubleshoot logs, SQL, and call/messaging workflows; escalate bugs to Engineering; improve support processes and documentation; work with customers from SMB to enterprise.

Serve as initial technical contact for patrons, troubleshooting desktops, laptops, tablets, and smartphones; resolve hardware, Windows OS, network and VPN issues; perform Active Directory password resets; remote into systems when needed; record contacts in CRM; escalate complex issues; provide customer-focused support during assigned shift.

Provides technical support to business merchants using point-of-sale and payment processing systems. Diagnoses hardware, software, web portal, peripheral, network, transaction, and system issues; assists with setup and software updates; documents cases and resolutions in support systems; escalates complex issues; communicates status updates; and contributes to knowledge-base and process improvements.

The Small Electronics Tech Support role involves educating customers, troubleshooting issues, and handling customer service calls and emails effectively.

Serve as first point of contact for technical support via phone, email, and chat. Troubleshoot hardware, Windows OS, network/VPN, Active Directory account issues, and Church meetinghouse technology. Use remote support tools and CRM to document interactions, escalate complex issues, and deliver empathetic, customer-focused resolutions while maintaining productivity and quality standards.

Provide first-line technical support for desktops, laptops, tablets, and smartphones via phone, email, and chat. Troubleshoot Windows OS, network connectivity, VPNs, and Active Directory issues; remote into devices, record incidents in CRM, escalate complex problems, and maintain strong customer relationships.

Serve as the initial point of contact providing basic-to-intermediate technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPNs, and Windows OS; remote into user devices; record contacts in CRM; escalate complex issues; maintain productive customer relationships and offer alternative solutions. Work under general supervision and follow policies and procedures.

Provide first-line technical support for desktops, laptops, mobile devices, and applications. Troubleshoot network connectivity, VPN, Active Directory password issues, and Windows OS problems; log contacts in CRM, escalate complex issues, and support remote users in English and Spanish.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.