Top Customer Success Jobs in Providence, RI

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.

As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.

The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.

The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Client Success Manager ensures client satisfaction and success by managing relationships, data records, and project execution, while collaborating with internal teams.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

As a Customer Success Manager, you will manage a portfolio of 35 high-touch enterprise accounts, ensuring customer satisfaction, engagement, and revenue growth while mentoring other team members.

The Customer Success Manager will oversee customer onboarding, drive product adoption, advocate for customer needs, monitor customer satisfaction metrics, and collaborate with internal teams to ensure client success.

The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.

The Customer Success Manager will drive customer satisfaction and retention through account management, relationship building, and strategic insights while supporting the long-term success of clients.

Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.

The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.

The Customer Success Manager oversees customer retention, acts as a client advocate, builds relationships, and drives value for clients. Key responsibilities include managing customer satisfaction, organizing business reviews, and developing product expertise.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

The Customer Success Specialist will own customer accounts, drive strategies for satisfaction, improve retention, lead onboarding and training efforts, and act as a voice for the customer, ensuring alignment with the sales team.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.