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Top Customer Success Jobs in Providence, RI
Software
As a Senior Customer Success Manager, you will manage key customer relationships, drive long-term engagement, and collaborate with cross-functional teams to ensure customer success and business growth.
Top Skills:
SaaS
Events • Software
As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.
Top Skills:
B2B SaasMartech
Fintech • Financial Services
The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills:
Cloud EnvironmentsIp EnvironmentsVideo Production Software
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills:
Ai-Driven WorkflowsCs Automation ToolsSalesforce
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills:
AICloud-Native SolutionsGuidewire Insurancesuite
Fintech • Financial Services
Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.
Top Skills:
AIAutomationDashboards
Information Technology • Security • Software
The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.
Top Skills:
AWSAzure DevopsGitGraphQLJenkinsPostmanPythonRest
Edtech
The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.
Top Skills:
GainsightSalesforce
Energy • Renewable Energy
The VP of Customer Success leads strategies for commercial enablement and customer experiences, manages teams, drives KPIs, and implements improvements for revenue growth and customer satisfaction.
Edtech
The Regional Manager, Client Success is responsible for overseeing client satisfaction, managing local teams, and driving strategic growth in Brazil.
Top Skills:
Churn-Zero
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.
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Edtech • Fintech • Social Impact
Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.
Top Skills:
SaaS
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills:
SaaSSQL
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eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills:
CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills:
Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills:
BlockchainWeb3
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills:
CryptocurrencyCustomer SupportDigital Assets
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills:
AIB2B SaasCs Tools
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills:
Api IntegrationsPythonSQL
Reposted 18 Days AgoSaved
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Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills:
ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills:
Cloud-Based TechnologySaaS
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills:
Analytics DashboardsAsanaGoogle SuiteSalesforce
Top Companies in Providence, RI Hiring Customer Success Roles
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