Top Customer Success Jobs in New Orleans, LA

Reposted YesterdaySaved
Remote
New Orleans, LA
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage small to mid-sized accounts, ensuring customer satisfaction and driving retention through engagement and support.
Top Skills: Customer Support SoftwareHubspotSalesforce
Reposted YesterdaySaved
Remote
New Orleans, LA
175K-200K Annually
Senior level
175K-200K Annually
Senior level
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills: Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Reposted YesterdaySaved
Remote
New Orleans, LA
145K-160K Annually
Senior level
145K-160K Annually
Senior level
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills: B2B SaasCloudFinopsInfrastructureSecurity
Reposted YesterdaySaved
Remote or Hybrid
New Orleans, LA
Mid level
Mid level
Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills: Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
Reposted YesterdaySaved
Remote
New Orleans, LA
Mid level
Mid level
Cloud • Software • Analytics
The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.
Top Skills: AmlCloudFinancial Crimes SoftwareFraud Solutions
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Healthtech • Information Technology • Software
The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.
Top Skills: Enterprise Account ManagementHealthcare Technology
2 Days AgoSaved
Remote
New Orleans, LA
140K-185K Annually
Senior level
140K-185K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.
Top Skills: Drone TechnologiesPublic Safety Technology ProgramsUas Operations
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills: GorgiasKlaviyoMeta Ads ManagerSms Platforms
2 Days AgoSaved
Remote
New Orleans, LA
118K-160K Annually
Senior level
118K-160K Annually
Senior level
Software • Business Intelligence
The Manager of Customer Success leads a team to ensure customer satisfaction, drive product adoption, and manage portfolio performance, overseeing onboarding, renewals, and risks.
Top Skills: SaaS
2 Days AgoSaved
Remote
New Orleans, LA
167K-213K Annually
Senior level
167K-213K Annually
Senior level
Information Technology • Cybersecurity
The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.
Top Skills: AIAutomationLlm-Based ToolingPredictive AnalyticsTelemetryUsage Data
2 Days AgoSaved
Remote
New Orleans, LA
Senior level
Senior level
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills: B2B SaasDashboards
2 Days AgoSaved
Remote
New Orleans, LA
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.
Top Skills: ChurnzeroClientsuccessCustomer Success Automation PlatformsGainsight
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2 Days AgoSaved
Remote
New Orleans, LA
Expert/Leader
Expert/Leader
Information Technology • Software
Drive high retention and expansion for key clients as a strategic advisor, optimizing payment solutions and cultivating executive relationships.
Top Skills: Salesforce
Senior level
Artificial Intelligence • Software
The role involves driving customer onboarding, AI solution deployment, CRM integration, and managing stakeholder relationships to optimize service outcomes.
Top Skills: Agentic AiAIAPIsGenerative AiLlmsMicrosoft DynamicsNlpOracle CxSalesforceServicenow
2 Days AgoSaved
Remote
New Orleans, LA
55K-60K Annually
Junior
55K-60K Annually
Junior
Marketing Tech • Consulting
The Client Success Manager will manage client relationships, oversee onboarding, and ensure satisfaction while collaborating with the media buying team for effective campaign execution.
Top Skills: ClickupCrm SystemsGoogle SuiteMeta Ads ManagerMeta Business Suite
2 Days AgoSaved
Remote
New Orleans, LA
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills: Google Office Suite
2 Days AgoSaved
Remote
New Orleans, LA
142K-264K Annually
Senior level
142K-264K Annually
Senior level
Cloud • Security • Software • Cybersecurity
As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.
Top Skills: AutomationAWSCloud PlatformsDr&R Best PracticesAzureOperating SystemsScriptingStorageVeeam ProductsVirtualization
2 Days AgoSaved
Remote
New Orleans, LA
124K-155K Annually
Senior level
124K-155K Annually
Senior level
Information Technology • Software
Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.
Top Skills: Developer ToolsSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
New Orleans, LA
Senior level
Senior level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills: CmsGainsight CsGainsight PxJourney Orchestrator
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
115K-170K Annually
Mid level
115K-170K Annually
Mid level
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills: AnalyticsAPIsLegal DataSaaS
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
180K-230K Annually
Senior level
180K-230K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills: AINo-Code ToolsSupply Chain Management Technologies
Reposted 2 Days AgoSaved
Remote or Hybrid
New Orleans, LA
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills: BashGainsightPowershellPythonSalesforceTerraform
Reposted 2 Days AgoSaved
Remote
New Orleans, LA
Junior
Junior
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills: Sports Management Software
Reposted 2 Days AgoSaved
Remote or Hybrid
New Orleans, LA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
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