Top Customer Success Jobs in New Orleans, LA

Reposted 12 Days AgoSaved
Remote
New Orleans, LA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Fitness • Healthtech
Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.
Top Skills: ExcelPowerPoint
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
140K-200K Annually
Mid level
140K-200K Annually
Mid level
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills: AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
Senior level
Senior level
Software
Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.
Top Skills: APIsCRMReportingSalesforceSalesforce DashboardsSalesforce FlowSalesforce Process BuilderSalesforce ReportsSalesforce Workflows
Reposted 12 Days AgoSaved
In-Office or Remote
New Orleans, LA
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
Junior
Junior
Financial Services
Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.
Top Skills: CanvaZoom
Reposted 12 Days AgoSaved
In-Office or Remote
New Orleans, LA
Senior level
Senior level
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills: Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
50K-59K Annually
Entry level
50K-59K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.
Top Skills: ExcelGoogle SheetsSalesforce
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
152K-179K Annually
Senior level
152K-179K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills: APIsDockerGitGraphQLKubernetes
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
35K-85K Annually
Senior level
35K-85K Annually
Senior level
Edtech • Information Technology
The Customer Success Manager will manage relationships with high-volume members, ensuring client satisfaction and retention while driving product adoption and value.
Top Skills: GainsightJIRAMs Office SuiteSalesforceTableau
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
205K-300K Annually
Expert/Leader
205K-300K Annually
Expert/Leader
Cloud • Fintech • Other • Software
The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.
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Reposted 12 Days AgoSaved
Remote
New Orleans, LA
150K-180K Annually
Mid level
150K-180K Annually
Mid level
Healthtech
The Client Success Executive role involves managing client relationships, ensuring successful deployment and support, and driving client outcomes in the healthcare technology sector.
Top Skills: AIData ScienceHubspotJIRAMachine LearningExcelMicrosoft PowerpointMicrosoft WordSaaS
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
101K-162K Annually
Senior level
101K-162K Annually
Senior level
Greentech • Energy
The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.
Top Skills: GainsightSalesforceTableau
Reposted 12 Days AgoSaved
Remote
New Orleans, LA
Senior level
Senior level
Healthtech
Manage a portfolio of clients and broker/consultant relationships to ensure adoption, satisfaction, retention, and expansion. Develop account plans, run business reviews, coordinate engagement marketing, maintain CRM data hygiene, resolve service issues, and collaborate cross-functionally to meet client and company goals.
Top Skills: ExcelMS OfficeMicrosoft PowerpointMicrosoft WordSalesforceSharepoint
Reposted 13 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills: BigQueryDbtLookerSnowflakeTableau
Reposted 13 Days AgoSaved
Remote or Hybrid
New Orleans, LA
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Artificial Intelligence • Cloud • Marketing Tech • Sales • Software • Business Intelligence
Manage strategic mid-market accounts as the primary post-sale contact, driving renewals, retention, upsell/cross-sell, adoption, and customer advocacy while collaborating cross-functionally to maximize customer value.
Top Skills: CRMCx PlatformSaaSSugarcrm
Reposted 13 Days AgoSaved
Remote
New Orleans, LA
79K-150K Annually
Senior level
79K-150K Annually
Senior level
Information Technology • Business Intelligence
The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.
Top Skills: GainsightGenerative Ai ToolsSalesforce
Reposted 13 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Cloud • Software • Analytics
The role focuses on managing customer success for enterprise clients, utilizing data analysis to drive outcomes, facilitate renewals, and design AI-driven customer journeys, while coordinating cross-functional efforts and presenting insights to stakeholders.
Top Skills: AIConversational AiExcelGenaiSaaS
14 Days AgoSaved
Remote
New Orleans, LA
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.
Top Skills: A+Az-900CcnaCismNetwork+Security+
14 Days AgoSaved
Remote
New Orleans, LA
70K-115K Annually
Junior
70K-115K Annually
Junior
Mobile • Other • Software • Analytics
As a Scaled Customer Success Manager at OneSignal, you will drive platform adoption, support customer journeys, and optimize customer health. Responsibilities include managing customer conversations, participating in programs, and collaborating cross-functionally to enhance customer engagement. You should have strong communication skills and a solution-oriented mindset.
Top Skills: Customer Success Platforms
14 Days AgoSaved
Remote
New Orleans, LA
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Mobile • Other • Software • Analytics
The Customer Success Manager at OneSignal will manage 50-60 customers, focusing on retention and growth through onboarding, business reviews, and collaboration with teams.
Top Skills: GongSalesforceVitally
14 Days AgoSaved
Remote
New Orleans, LA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Customer Success Manager will act as the primary contact for clients, driving product adoption, managing renewals, and enhancing customer satisfaction through strategic engagement and process improvements.
Top Skills: GainsightSalesforceTotango
14 Days AgoSaved
Remote
New Orleans, LA
145K-185K Annually
Senior level
145K-185K Annually
Senior level
Healthtech
The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.
14 Days AgoSaved
Remote
New Orleans, LA
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Aerospace
The Director of Customer Success will lead post-sale customer lifecycle management, focusing on onboarding, growth, and retention across enterprise segments while managing a Customer Success team and collaborating with cross-functional partners.
Top Skills: AICrm ToolsData AnalyticsSalesforce
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