Top IT Jobs in Jacksonville, FL

Coordinates multiple IT projects by tracking tasks, tickets, schedules, timelines, and commitments. Communicates with clients, vendors, technicians, procurement, and internal teams; follows up on open items; coordinates onsite and remote work; monitors equipment and deliverables; manages expectations; escalates risks; supports process documentation and team training. The role emphasizes organization, client communication, accountability, confidentiality, and timely follow-through rather than technical problem-solving.

Executive leader responsible for enterprise cybersecurity and IT operations strategy, policies, roadmaps, governance, budgets, risk management, and cross-functional execution. Manages cybersecurity experts, technical leaders, vendors, and multiple operational teams while advising senior executives on security posture and emerging threats. The role drives security-by-design practices, operational efficiency, resource allocation, and continuous improvement across the organization.

Leads cloud infrastructure, SRE, production operations, corporate IT, helpdesk, and bot mitigation. Owns AWS architecture, reliability, security, observability, incident response, disaster recovery, identity management, vendor relationships, budgets, and cloud costs. Builds operational standards, SLOs, automation, infrastructure roadmaps, and high-performing teams while improving customer-facing platform availability, traffic protection, employee technology support, and cybersecurity readiness.

Leads OLIPOP’s IT strategy, operations, security, compliance, vendor management, and cross-functional technology projects. Oversees cloud systems, networking, endpoint management, SaaS lifecycle, helpdesk operations, onboarding and offboarding, access governance, and user support. Manages IT policies, budgets, audits, security tools, incident response, and vendor relationships while balancing strategic planning with hands-on technical execution.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Maintains accurate provider demographic, credentialing, enrollment, roster, directory, and participation data across healthcare systems. Reconciles provider records, validates identifiers and licensing information, resolves discrepancies affecting claims and reimbursement, supports credentialing and enrollment workflows, and generates data quality and productivity reports. The role collaborates with provider relations, claims, contracting, and credentialing teams while recommending process improvements and tooling enhancements.

Manage internal IT infrastructure, SOC 2 compliance, security policies, employee technical support, identity and access systems, hardware and software lifecycles, vendor relationships, asset inventory, and onboarding/offboarding workflows. The role supports distributed teams in the United States and India and requires hands-on systems administration, device and data security experience, and strong customer service. Salesforce, developer skills, Google security, and U.S.-based company experience are preferred.

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Designs and delivers secure, scalable cloud solutions across AWS and Azure for application, data, scientific, and research workloads. Partners with customers to translate requirements into architectures, develops Terraform infrastructure and automation, integrates DevOps and CI/CD capabilities, and manages solutions through implementation and transition to operations. Responsibilities include cloud networking, identity, security, monitoring, backup and recovery, troubleshooting, documentation, technical reviews, and collaboration within an Agile Cloud DevOps team.

Provides Tier 1 IT support through ticketing, email, chat, and phone; troubleshoots hardware, software, connectivity, Microsoft 365, VPN, and access issues. Supports employee onboarding and offboarding, account and MFA requests, asset tracking, documentation, escalation, and knowledge-base development. The role also includes cybersecurity cross-training, security incident awareness, ITSM process adherence, and evaluating AI-enabled support automations.

Provides Tier 1 IT support for hardware, software, Microsoft 365, connectivity, VPN, access, and endpoint issues. Supports employee onboarding and offboarding, identity and access requests, asset tracking, documentation, ticket management, and escalation of complex or security-sensitive incidents. The role also includes cybersecurity cross-training, knowledge-base development, AI-enabled workflow automation, and service improvement activities.

Leads IT QA teams and quality outcomes across products and delivery areas. Responsibilities include people management, talent development, QA governance, test automation strategy, release readiness, risk management, quality metrics, stakeholder partnership, resource planning, and continuous improvement. The role manages up to 15 QA analysts and drives scalable testing practices, automation adoption, delivery confidence, and customer-focused quality results.

The Senior Business Analyst supports PACER development by eliciting, analyzing, documenting, and managing business and technical requirements. Responsibilities include writing user stories and acceptance criteria, modeling workflows, developing test plans and cases, coordinating user acceptance testing, validating deliverables, managing risks, supporting product roadmaps, and improving end-to-end processes. The role collaborates with product owners, architects, testers, developers, customers, and stakeholders in an Agile Scrum environment.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Administer, configure, and support JD Edwards EnterpriseOne CNC environments, including architecture, security, performance tuning, integrations, upgrades, deployments, and lifecycle management. Manage incidents and changes using ITIL, ensure high availability and disaster recovery, troubleshoot complex issues, lead CNC projects, collaborate with infrastructure and database teams, and mentor team members. The role requires 24/7 operational support, including occasional night, weekend, and holiday shifts.

Lead architecture and delivery of IT automations and integrations across platforms (n8n, Airflow, Temporal, Jira). Act as technical DRI for complex automation projects, partner with Security and IAM, build reusable frameworks and documentation, establish engineering standards and code review practices, and mentor peers.

Leads Carina’s cloud infrastructure, internal IT, cybersecurity, risk management, compliance, and business continuity programs. Oversees AWS platform operations, infrastructure as code, deployment reliability, observability, incident response, disaster recovery, employee technology, identity systems, vendors, budgets, and governance. Advises executives on technology strategy, security posture, operational risk, and investments while partnering with Engineering and Data to provide a secure, reliable technology foundation.

Designs and supports enterprise data integrations, ETL/ELT pipelines, APIs, data models, and transformations across Microsoft platforms. Maintains data quality, governance, security, and reliability while developing CI/CD pipelines, deployment automation, and release processes. Troubleshoots integration and deployment issues, manages environments, supports reporting and analytics, and collaborates with technical and business stakeholders to deliver scalable data solutions.

Leads responsible AI and model governance while building and deploying healthcare fraud, waste, and abuse models. Establishes standards for documentation, monitoring, bias, drift, validation, and production readiness. Evaluates generative AI use cases, develops policies, validates large-scale claims models, and presents methodology and controls to partners, auditors, and investigators. Works remotely with data scientists, BI developers, and healthcare subject-matter experts.

Design and own an event-driven data architecture that moves healthcare claims data through AWS and Snowflake into fraud, waste, and abuse alerts. Establish architecture standards, approve material changes, build complex pipeline components, and ensure scalability, reliability, and compliance with PII/PHI constraints. Collaborate with data science, compliance, technical, and investigative teams while supporting government review timelines. This is a hands-on principal role requiring strong Python, SQL, AWS, Snowflake, and production streaming pipeline experience.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Leads global IT and digital transformation across distributed manufacturing locations. Oversees ERP modernization, enterprise data platforms, analytics, business applications, infrastructure, cybersecurity, governance, vendor relationships, and technology operating models. Coordinates internal teams and external providers, establishes standards, improves reporting and integration, strengthens resilience, and aligns technology investments with operational and financial objectives. Provides leadership and development for enterprise systems, data, analytics, infrastructure, and transformation capabilities.

Lead planning, execution, and delivery of enterprise IT projects, managing scope, schedules, budgets, resources, risks, vendors, and stakeholders. The role oversees software development, cloud transformation, application modernization, and technology implementation initiatives across Agile, Scrum, and Waterfall environments. Responsibilities include cross-functional team leadership, project monitoring and reporting, resource planning, stakeholder communication, and ensuring business and technology objectives are achieved.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Lead the strategy, architecture, administration, optimization, and integration of Agiloft’s Salesforce ecosystem. Gather requirements, design and implement Salesforce solutions, oversee data flows and connected services, guide Salesforce Administrators, manage vendors and implementation partners, and lead related projects. Ensure best practices, automation, system reliability, data accuracy, stakeholder alignment, and continuous improvement across Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated platforms.