Top Hybrid Customer Success Jobs

Provides administrative support and customer service to large group insurance clients, manages client relationships, leads projects, provides alternative solutions, and collaborates with internal teams.

Responsible for providing exceptional customer service, serving as a liaison between clients and internal departments, managing day-to-day support for complex customers, and developing strong customer relationships. Oversees account and project management, problem resolution, and implementation.

As a Client Partner, you will be responsible for building new business and creating long-term value for clients. You will prospect and penetrate organizations, develop account plans, and deliver persuasive sales presentations to generate new business. You should have at least 7 years of experience in Enterprise software sales, with a track record of reaching and exceeding business targets.

Client Partners needed to scale revenue productivity by expanding client base and deepening relationships with enterprise clients. Responsibilities include driving client value, prospecting new stakeholders, executing account growth plans, and leading strategic initiatives. Qualifications include 6+ years in Enterprise Client Partner roles, expertise in industry relationships, and a track record of exceeding targets.

Serve as the day-to-day liaison between Enterprise clients and the company, ensuring client satisfaction, delivering value, and driving success for clients through creative and strategic services. Manage client relationships, onboard clients to the platform, oversee account finances, identify upsell opportunities, and guide creative production. Leverage industry knowledge to drive adoption of Intelligent Creative. Qualifications include 7+ years of enterprise client management experience, expertise in brand and creative strategy, and strong interpersonal and communication skills.

Seeking a Solutions Specialist to drive the success of Silver Tax Software as a Service (SaaS) platform by providing technical expertise and support to customers and internal teams. Responsibilities include managing operations, optimizing processes, assisting with implementation, data reconciliation, user acceptance testing, and improving customer experience. Requires Bachelor's degree in Accounting, Data Analytics, or Information Systems, 2+ years of experience with multi-currency portfolio accounting and/or wealth management systems, proficiency in Agile software development, data analysis, project management, and skills in Python, SQL, and AWS.

The Relationship Partner in the financial services industry will be responsible for building strong relationships with business partners and clients, delivering solutions to help grow their businesses, and ensuring client satisfaction. They will also streamline processes, identify trends and opportunities, and manage all commercial aspects of the client relationship.

Apex Clearing is seeking a Relationship Partner, Institutional to build strong relationships with business partners and serve as a vital point of contact for Apex Clearing customers.

Manage post-sales activity for Box's top Higher Education customers, drive adoption, retention, and customer satisfaction, work closely with customers and internal teams to ensure success in an SaaS environment

Become an expert on Box product suite, troubleshoot and support users, collaborate with internal teams, grow technically and professionally

Become an expert on Box product suite, troubleshoot and support customers, collaborate with internal teams, and receive supplemental training on various topics.

This position has primary responsibility to support manufacturing operations. Focus areas may include Training, Documentation, Deviations, Change Control, and Projects. Drives the coordination and execution of process and equipment improvement programs, reviews completed quality records, generates quality deviation responses, drive investigations and has ability to train technicians on processes and QMS systems.

Develop responses to Client Due Diligence Questionnaires and provide compliance support. Manage audits, policy management, and vendor risk assessments. Collaborate with teams and update response automation systems.

Lead the transformation and scalability of customer support operations to enhance customer experience and support outcomes for players, developers, and advertisers at Roblox.

The Product Support Manager will be responsible for owning product support operations for Payments. They will create and innovate high-quality support experiences and provide recommendations for process improvements and product enhancements.

Leading the Customer Care engineering team at Roblox, responsible for building automated and interactive systems to solve problems for the Roblox community. Guiding large cross-functional projects, establishing coding standards, and mentoring engineers. Experience in large-scale software development and expertise in distributed systems.